PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Entrego Philippines and DHL as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Entrego Philippines
DHL

Entrego Philippines and DHL Overview

Total reviews
87
821
Company responses
0
0
Issues resolved
0
6

DHL was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 821 reviews. It is 734 reviews more than Entrego Philippines received since Apr 14, 2019.

Entrego Philippines and DHL Consumer Ratings

Rank
254 out of 1508 in Transportation and Logistics category
179 out of 1508 in Transportation and Logistics category
Customer service
155 in category
133 in category
Tracking Tool
110 in category
89 in category
Website
193 in category
155 in category

According to consumer ratings and reviews, DHL ranks 75 points higher in the Transportation and Logistics category than Entrego Philippines. People gave Entrego Philippines 1.1 stars for Customer service criterion in Transportation and Logistics category and it is 232 points higher than the worst rated brand in this category. At the same time, DHL was rated 1.2 stars for Customer service criterion in this category and it is 254 points higher than the worst rated brand in this category. If we look at Tracking Tool criterion, than we see that DHL has a higher rating than Entrego Philippines. Regarding Website criterion, consumers gave Entrego Philippines 1.2 stars and it is 50% greater than other in category. DHL however was rated 1.4 stars and it is 60% greater than other in category.

Entrego Philippines and DHL Rating Details

Customer service
1.1 (39 reviews)
1.2 (225 reviews)
Reviewer's quote

...Where is the Sortation center and where will it be sent to next? I called customer service and they said it's already in transit to the hub. That's 3 days ago and until now no one can tell where my package is. Not a happy camper either...

PissedConsumer1768861

I call customer service to be told they have no idea when its going to be delivery today or maybe tomorrow. They could not give me no information only that it was out for delivery. They could not even tell me that if the item was still going to be delivered or until what time I should imagine it...

Gabriel C
Tracking Tool
1.3 (37 reviews)
1.6 (161 reviews)
Reviewer's quote

...There are no tracking updates on their website as well. I called their customer service hotline and they cannot say where my package is and when it is going to be delivered. They asked me to wait another week...

Joseph M

...Checked the tracking, on the 5th, 6th, and 7th the package was on hold for unknown reasons. This was not a customs issue since it did not even enter customs yet. It took numerous calls and conversations to get them to open a case to figure out what happened...

Casus B
Website
1.2 (33 reviews)
1.4 (168 reviews)
Reviewer's quote

...Ito yung nakakaloka dun sa tracking sa website nila na ngayon lang nila inupdate last update is noong Dec. 5 pa now Dec. 14 at 6:41pm for Delivery na raw ang order ko hahaha how come eh 6:00pm yung closing time nila...

Tziporah

... a notice, they say they dropped the parcel on her front door ! (NSR), customer service says I should have specified 'signature only' god knows where in their website ! They ruined my week. I believe they themselves stole it, she was only away for 2hrs....

Pat M

Entrego Philippines and DHL Pros and Cons

Pros
  • Non
  • Stupid
  • First time to have entrego courier
  • Never again
  • Lie to cunsumer
  • False
Cons
  • Does not deliver package says customer rejected package instead
  • Poor service
  • Tracking numbers that do not work
  • Customer service
  • Service
  • Slow shipping

Entrego Philippines and DHL Most Positive Reviews

Top rated reviews
No votes
5

Hi everyone! I just would like to share my wonderful exp with DHL SOHAR Oman. THANK YOU wouldn't be enough. This...

Entrego Philippines and DHL Most Critical Reviews

Lowest rated reviews
1

Their Courier/Logistics is unreliable and untrustworthy. They'll receive items early and deliver them so damn Late! And...

1

I SENT MY SHIPMENT FROM CANADA TO FRANCE MORE THAN A WEEK IN ADVANCE - PAID FOR PRIORITY SHIPMENT. IT ARRIVES FRIDAY,...

Entrego Philippines and DHL Latest Reviews

Recent published reviews
1

What taking you so long to deliver my package? This is not the first time!!! Please withdraw your partnership with...

Read all 87 reviews
1

Ordered a package from Australia with express shipping to the US on the 4th. Checked the tracking, on the 5th, 6th, and...

Read all 821 reviews

Entrego Philippines and DHL Products and Services

Most reviewed product and services
  • Entrego Philippines Delivery Service (49 reviews)
  • Dhl Delivery Service (344 reviews)
  • Dhl Shipping Service (71 reviews)
  • Dhl Customer Care (34 reviews)