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Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 2108 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $325 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 56
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service20
  • No refund8
  • False tracking number8
  • Deceitful tactics6
  • Shipping time5
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Woot

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $219 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Deception of business practices 2
  • When they sent what i ordered 1
  • Variety 1
  • Some prices 1

Customers don't like

  • Poor customer service5
  • No exchange or refund policy4
  • Rude customer service2
  • Bad service2
  • Product description1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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