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Dhgate

Auctions and Internet Stores
  • 9 ISSUES RESOLVED
  • 893 TOTAL REVIEWS
  • $81.5K CLAIMED LOSSES
  • $364 AVERAGE LOSS
2.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product diversity 10
  • Customer service 10
  • Good price 6
  • Pricing 6
  • Variety of sellers 5

Customers don't like

  • Customer service28
  • Being lied to22
  • False tracking number17
  • Waste of time14
  • No refund13
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Woot

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $219 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Deception of business practices 2
  • Some prices 1
  • When they sent what i ordered 1
  • Variety 1

Customers don't like

  • Poor customer service9
  • Bad service7
  • No exchange or refund policy6
  • Inflexibility3
  • Rude customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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