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DHgate

Auctions and Marketplaces
  • 19 ISSUES RESOLVED
  • 2379 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $310 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 40
  • Prices 18
  • Products 15
  • Price 15
  • Good price 13

Customers don't like

  • Customer service40
  • No refund8
  • False tracking number8
  • Deceitful tactics8
  • Shipping time5
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Woot

E-commerce
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $5.4K CLAIMED LOSSES
  • $233 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Some prices 2
  • Deception of business practices 2
  • When they sent what i ordered 1
  • Variety 1

Customers don't like

  • Poor customer service9
  • No exchange or refund policy4
  • Rude customer service2
  • Inflexibility2
  • Bad service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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