PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wish and DHgate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wish
2.0
DHgate
2.6
Wish
DHgate

Wish and DHgate Overview

Total reviews 18999 7601
Company responses 0 0
Issues resolved 117 68

Wish and DHgate Consumer Ratings

Rank
115 out of 691 in Auctions and Marketplaces category
53 out of 691 in Auctions and Marketplaces category
Customer service
141 in category
51 in category
Delivery Service
138 in category
52 in category
Website
106 in category
59 in category
Price Affordability
53 in category
37 in category

Wish and DHgate Rating Details

Customer service
1.5
(6458 reviews)
2.4
(3130 reviews)
Reviewer's quote

...they dont have an actual number for customer service or any number..

Read full review

...I contacted Dghate customer service via chat and they wanted me to pay $1 to file a dispute. I'm reporting to my credit card company as FRAUD!! My order confirmation # is 314********..

Read full review
Delivery Service
1.7
(5965 reviews)
2.5
(2869 reviews)
Reviewer's quote

I called the delivery service for my package and he told me to see you with information on my delivery address..

Read full review

stick to sellers that offer DHL delivery service ePacket sucks..

Read full review
Website
2.2
(5839 reviews)
2.8
(2951 reviews)
Reviewer's quote

Don't blame me because I did not create the website nor the company and I am not an employee in Technical Support at Wish. I am sure this message will be discarded and I will remain frozen out for good! I am known to be unusually patient, but even my patience gives out when I see that I am doing...

Read full review

...They had turned off their email alerts and also did not respond to chats/messages! It's also impossible to figure out from the website how to contact DHG itself to explain concerns not covered by their very limited bot. Worse, when contacted by P. O...

Read full review
Price Affordability
2.9
(5801 reviews)
3.2
(2774 reviews)
Reviewer's quote

... Tracking #: WI00220062****FPL Upload supporting images, videos or documents Add photo or video Rate this company Discounts and Special Offers Turnaround Time Price Affordability Customer service Billing Practices Warranty Website Exchange, Refund and Cancellation Policy Product or Service Quality Delivery Service ...

Read full review

...The price that I paid 3420 CAN $. Then in probably 4 months the seller chat me that they lost my parcel with my order and offer to resend me it. I was agreed and waited, but order not appear in my orders and I can't to track my order...

Read full review

Wish and DHgate Pros and Cons

Pros
  • Cheap
  • Good prices
  • Cheap prices
  • Customer service
  • Good price
  • Price
Cons
  • Poor customer service
  • No customer service
  • Not being able to get in touch with the company
  • Customer service
  • Poor problem resolution
  • I have not received order

Wish and DHgate Most Positive Reviews

Top rated reviews
5

I was trying to change my email old one is Carnesp055@***l I did sent might be more than no update . Thank you Paula...

Read full review
5

I placed many ordner by using the website of dhgate and I'm very happy with there services. When there is a dispute...

Read full review
5

Es el reembolso de dos pedidos eran tres y quiero uno de esos tres pedido de unas chinelas azul y otras kaki y una...

Read full review
5

Dear Ladies and Gentlemen,
I made a bank transfer today from 119,11 on 08.03.2024 see the annex.
I have not received a con...

Read full review

Wish and DHgate Most Critical Reviews

Lowest rated reviews
1

They didn't refund all my money, but they said did I checked my bank account and know they still owe me money. You...

Read full review
1

Hello:
I have 3 outstanding refund and return requests but NOONE has taken any steps to refund nor provide any services.
P...

Read full review
1

If I don't get my order a lot of people will put it all over social media and also call the better business bureau and...

Read full review
1

I need to talk to a real person ASAP. My phone number is 614-930-****. And the first picture is the parachute I ordered...

Read full review

Wish and DHgate Latest Reviews

Recent published reviews
No votes

Need to call and get right address. I think some one has my package I never had any problem with with good company

Read full review
No votes

Bra just pay my my money back like Im not playing at all i spent it thinking it was good but yall scam me Im not...

Read full review
No votes

I ordered chores 3H and you guys send me extra small color, red I dont need it I want my money back. Thank you.

Read full review
No votes

Bonjour . J'ai commandé pour 270 de cigarettes électroniques. Le 3. Mars . On me dit d'être patient, mais bon j'ai...

Read full review