PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wish and Dhgate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wish
Dhgate

Wish and Dhgate Overview

Total reviews
13746
3284
Company responses
0
0
Issues resolved
57
25

Wish and Dhgate Consumer Ratings

Rank
50 out of 300 in Auctions and Marketplaces category
15 out of 300 in Auctions and Marketplaces category
Customer service
55 in category
15 in category
Delivery Service
53 in category
10 in category
Price Affordability
22 in category
15 in category
Website
53 in category
17 in category

Wish and Dhgate Rating Details

Customer service
1.5 (4685 reviews)
3.1 (1827 reviews)
Reviewer's quote

...Wish knows this as do the sellers and using their refund or non existent customer service? It's a joke to them to not give proper service so you'll stop bothering them. I have orders from them that have arrived after waiting 4 months since being shipped. Who's tracking numbers all come up as no good...

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...The customer service here is horrible! Do not take a chance ordering from them. I feel like I have been a victim of fraud..

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Delivery Service
1.8 (4284 reviews)
3.2 (1697 reviews)
Reviewer's quote

...This is very bad delivery service, the worst I have personally experienced. There are no excuses for this in this day and age. I will be reluctant to buy off WISH site ever again...

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stick to sellers that offer DHL delivery service ePacket sucks..

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Price Affordability
3 (4253 reviews)
3.8 (1653 reviews)
Reviewer's quote

...My order contained a smartphone and although it wasn't a huge price, it was high enough for a test purchase. Unfortunately, this experience has lived up to my worst expectation and I will be reluctant to order anything of any greater value through Wish. com again and inform others of the same...

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...DHgate charges credit card a low price of $20. 00 dollars. this time just $10,000 customers...

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Website
2.3 (4233 reviews)
3.4 (1779 reviews)
Reviewer's quote

...com manually cancelled the order due to: 单号已被使用 (Confirmed by carrier) 2020-05-15 10:22:46 Order is canceled Never order from this website, you won't receive product and they will keep your money..

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...I spend over $400 on your company website and I dont think it's fair. Is this a scam or something??..

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Wish and Dhgate Pros and Cons

Pros
  • Cheap
  • Good prices
  • Cheap stuff
  • Customer service
  • Prices
  • Pricing
Cons
  • Poor customer service
  • Customer service
  • How i tried contacting them and no response
  • Customer service
  • No refund
  • False tracking number

Wish and Dhgate Most Positive Reviews

Top rated reviews
5

Tresa matthew ,i have bank statment ,you deducted over 783 $ from my acount and never recieved the clothing please call...

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5

adene 2014-10-01 13:58:32
Thank you for contacting DHgate Customer Service Center. My name is Nadenne. Can I have your n...

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5

It wouldnt let me order now. I want to order now

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5

I ordered stuff and it came up to $100 something and it never came!

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Wish and Dhgate Most Critical Reviews

Lowest rated reviews
1

Wish needs to get off Facebook. There clothes run way to small. They make clothes for people that r China. Not everyone...

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1

I purchase some hair extensions in 14/07/14 first of all the parcel was delivered to the wrong address cost me money in...

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1

We are Merchants and Sell on WISH. We sell good products, but unfortunately, the site is full of scammers (BUYERS) who...

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1

DON'T DO IT DHGATE.COM IS THE WORST ONLINE SHOPPING WEBSITE
I bought 3 dresses, I gave specific measurements and what I...

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Wish and Dhgate Latest Reviews

Recent published reviews
2.7

My order was supposed to come May 14 and now its May 30 and my package has still not came and it keeps changing the...

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No votes

I want to cancel order number 3204710451 and get a refund. The seller is not replying to any of my email requests.

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1

Placed order April 12
Supposed to ship within a week
May 30 still nothing
Cant talk to real person
Tracking says left China...

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2.1

There has no updates on my order and no way of tracking it down

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Wish and Dhgate Products and Services

Most reviewed product and services
  • Wish Shipping Service (4748 reviews)
  • Wish Customer Care (1756 reviews)
  • Wish Account (629 reviews)
  • Dhgate Shipping Service (572 reviews)
  • Dhgate Customer Care (418 reviews)
  • Dhgate Website (161 reviews)