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Dhgate

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 873 TOTAL REVIEWS
  • $81.5K CLAIMED LOSSES
  • $364 AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Product diversity 12
  • Customer service 10
  • Pricing 8
  • Variety of sellers 7
  • Online customer service 5

Customers don't like

  • Customer service26
  • Being lied to19
  • False tracking number16
  • Waste of time13
  • No refund12
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Trendy 16

Auctions and Internet Stores
Has verified representatives
  • 2 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 38 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $161 AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Attitude and customer service with sense of urgency 1
  • Fabulous collections 1
  • Quick delivery and pricing 1

Customers don't like

  • Very poor costumer service6
  • Very poor3
  • Lack of knowledge staff working there2
  • Lies1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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