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Dhgate

Auctions and Internet Stores
  • 22 ISSUES RESOLVED
  • 1599 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $355 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 33
  • Prices 18
  • Price 15
  • Products 15
  • Product diversity 13

Customers don't like

  • Customer service13
  • Being lied to11
  • Waste of time11
  • False tracking number8
  • No refund8
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Trendy 16

Auctions and Internet Stores
Has verified representatives
  • 2 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 37 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $161 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Attitude and customer service with sense of urgency 1
  • Quick delivery and pricing 1

Customers don't like

  • Lack of knowledge staff working there2
  • Very poor2
  • Very poor costumer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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