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Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 2110 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $324 AVERAGE LOSS
3.5
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Customer service 56
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service20
  • No refund8
  • False tracking number8
  • Deceitful tactics6
  • Shipping time5
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Trendy 16

Auctions and Internet Stores
Has verified representatives
  • 2 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 38 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $146 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Quick delivery and pricing 1
  • Attitude and customer service with sense of urgency 1

Customers don't like

  • Very poor costumer service2
  • Very poor2
  • Lack of knowledge staff working there2
  • Basically robbed me1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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