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Dhgate

Auctions and Internet Stores
  • 28 ISSUES RESOLVED
  • 1271 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $384 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Customer service 20
  • Good price 14
  • Products 14
  • Prices 12
  • Product diversity 12

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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Trendy 16

Auctions and Internet Stores
Has verified representatives
  • 2 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 38 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $161 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Attitude and customer service with sense of urgency 1
  • Fabulous collections 1
  • Quick delivery and pricing 1

Customers don't like

  • Very poor costumer service6
  • Very poor3
  • Lack of knowledge staff working there2
  • Lies1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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