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Dhgate

E-commerce
  • 18 ISSUES RESOLVED
  • 2336 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $310 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Customer service 40
  • Prices 18
  • Products 15
  • Price 15
  • Good price 13

Customers don't like

  • Customer service40
  • No refund8
  • False tracking number8
  • Deceitful tactics8
  • Shipping time5
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Trendy 16

E-commerce
Has verified representatives
  • 4 ISSUES RESOLVED
  • 8 COMPANY RESPONSES
  • 71 TOTAL REVIEWS
  • $11.8K CLAIMED LOSSES
  • $740 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Rubbish 1
  • Quick delivery and pricing 1
  • Attitude and customer service with sense of urgency 1

Customers don't like

  • Very poor costumer service2
  • Very poor2
  • Lack of knowledge staff working there2
  • Basically robbed me2
  • Abhishek1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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