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Dhgate

Auctions and Internet Stores
  • 26 ISSUES RESOLVED
  • 1629 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $350 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 36
  • Prices 18
  • Price 15
  • Products 15
  • Product diversity 13

Customers don't like

  • Customer service13
  • Being lied to11
  • Waste of time11
  • False tracking number8
  • No refund8
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Tradesy

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $963 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • User friendly website 4

Customers don't like

  • Customer service12
  • Lack of customer service10
  • Policies and procedures9
  • How sellers treated7
  • Poor communication7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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