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Dhgate

Auctions and Internet Stores
  • 20 ISSUES RESOLVED
  • 1058 TOTAL REVIEWS
  • $91.2K CLAIMED LOSSES
  • $374 AVERAGE LOSS
3.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 16
  • Product diversity 13
  • Good price 11
  • Pricing 9
  • Variety of sellers 8

Customers don't like

  • Customer service29
  • Being lied to23
  • False tracking number18
  • Waste of time14
  • No refund13
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Tradesy

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 522 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $975 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • User friendly website 4

Customers don't like

  • Customer service25
  • Policies and procedures21
  • How sellers are treated16
  • Lack of customer service15
  • How sellers treated12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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