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Dhgate

Auctions and Internet Stores
  • 29 ISSUES RESOLVED
  • 1280 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $384 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 21
  • Good price 14
  • Products 14
  • Prices 12
  • Product diversity 12

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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Tidebuy

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 363 TOTAL REVIEWS
  • $32.4K CLAIMED LOSSES
  • $195 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 3
  • What i thought i bought 3
  • Fast delivery 2
  • Their service 1
  • Website had a lot to choose from 1

Customers don't like

  • Horrible customer service11
  • Horrible return policy8
  • Poor product6
  • Poor accountability4
  • Service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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