PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about That Viral Product and Dhgate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

That Viral Product
Dhgate

That Viral Product and Dhgate Overview

Total reviews 74 4237
Company responses 0 0
Issues resolved 0 29

That Viral Product and Dhgate Consumer Ratings

Rank
874 out of 3119 in E-commerce category
23 out of 318 in Auctions and Marketplaces category
Customer service
471 in category
18 in category
Delivery Service
780 in category
18 in category
Website
674 in category
22 in category
Advertised vs Delivered
408 in category
10 in category

That Viral Product and Dhgate Rating Details

Customer service
1.1 (37 reviews)
2.8 (2123 reviews)
Reviewer's quote

...This is the WORST customer service and company i have ever dealt with, and now, think this is all a scam. Lindsay, Mesa AZ!..

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...I TRIED contacting customer service and didnt get anywhere. What a joke. This was an expensive handbag that my son gave me the money for to pick out what I liked for my birthday or else I couldnt have ever been able to afford..

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Delivery Service
1 (37 reviews)
2.9 (1966 reviews)
Reviewer's quote

No delivery on makeup organizer, They absolutely make sure they have no contact with customer..

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stick to sellers that offer DHL delivery service ePacket sucks..

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Website
1.3 (29 reviews)
3.2 (2035 reviews)
Reviewer's quote

...Very corrupt website..

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...the website is a scam..

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Advertised vs Delivered
1.1 (27 reviews)
3 (1873 reviews)
Reviewer's quote

...I have ordered from them before and they delivered that product, but it was small and easy to post. I would say they have taken a loss on this current order and so refusing to answer my emails. BEWARE OF THIS COMPANY...

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this company literally takes your money with fake promises of sending you some product that will be delivered to some unknown address and then you have to fight to get your money back. They do this to a lot of customers because they think they can get away with it. 45...

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That Viral Product and Dhgate Pros and Cons

Pros
  • I am extremely angry at this dishonest company
  • Items and prices
  • Product picture
  • Customer service
  • Prices
  • Pricing
Cons
  • Not getting my merchandise
  • I am extremely angry at this dishonest company
  • Failure to communicate or deliver product
  • Customer service
  • Very poor contact information
  • Poor problem resolution

That Viral Product and Dhgate Most Positive Reviews

Top rated reviews
3.4

I saw an advert for That Viral Product on Facebook and linked to their website. On 10th November I ordered Crazy Nails...

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5

adene 2014-10-01 13:58:32
Thank you for contacting DHgate Customer Service Center. My name is Nadenne. Can I have your n...

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3.3

I ordered 2 x makeup boxes for xmas ..they have taken payment ..didnt come ...sent email no response

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5

I ordered stuff and it came up to $100 something and it never came!

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That Viral Product and Dhgate Most Critical Reviews

Lowest rated reviews
1

AVOID! I bought something from them a month ago and still haven't received it. Sent 3 emails with no response. I don't...

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1

I purchase some hair extensions in 14/07/14 first of all the parcel was delivered to the wrong address cost me money in...

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1

I ordered about a month, and I have also sent emails. I found a contact us form on their website. I guess we all have...

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1

DON'T DO IT DHGATE.COM IS THE WORST ONLINE SHOPPING WEBSITE
I bought 3 dresses, I gave specific measurements and what I...

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That Viral Product and Dhgate Latest Reviews

Recent published reviews
No votes

Ordered 1 magnetic liner & lashes.charged $30.90
Then was charged again.
Then was offered $13 price for xtra pairs.so orde...

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1.5

I havent received my package or no refund!! I want my package or my money back

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1

I have tried contacting them at least 15 times already, They respond and tell you that they will get back to you, That...

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No votes

I have ordered two products via iDeal, the money has been debited from my account but it has not been received by you,...

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That Viral Product and Dhgate Products and Services

Most reviewed product and services
  • That Viral Product Shipping Service (54 reviews)
  • Dhgate Shipping Service (683 reviews)
  • Dhgate Customer Care (433 reviews)
  • Dhgate Website (166 reviews)