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Dhgate

Auctions and Internet Stores
  • 28 ISSUES RESOLVED
  • 1276 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $384 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 20
  • Good price 14
  • Products 14
  • Prices 12
  • Product diversity 12

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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Swimsuits For All

Auctions and Internet Stores
Has verified representatives
  • 9 ISSUES RESOLVED
  • 52 COMPANY RESPONSES
  • 207 TOTAL REVIEWS
  • $7.9K CLAIMED LOSSES
  • $113 AVERAGE LOSS
2.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Many different styles and sizes 19
  • Good selection 13
  • Terrific prices 6
  • Great fit 5
  • swimsuits 2

Customers don't like

  • Sneaky dishonest return policy23
  • Absolutely terrible customer service15
  • Return difficulty12
  • No follow up on complaints11
  • Cannot get my money back8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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