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Dhgate

Auctions and Internet Stores
  • 23 ISSUES RESOLVED
  • 1629 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $350 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 36
  • Prices 18
  • Price 15
  • Products 15
  • Product diversity 13

Customers don't like

  • Customer service13
  • Being lied to11
  • Waste of time11
  • False tracking number8
  • No refund8
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Swimsuits For All

Auctions and Internet Stores
Has verified representatives
  • 11 ISSUES RESOLVED
  • 55 COMPANY RESPONSES
  • 222 TOTAL REVIEWS
  • $8.5K CLAIMED LOSSES
  • $114 AVERAGE LOSS
2.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Many different styles and sizes 19
  • Good selection 13
  • Terrific prices 6
  • Great fit 5
  • swimsuits 2

Customers don't like

  • Absolutely terrible customer service27
  • Sneaky dishonest return policy23
  • Shady refund policy16
  • No follow up on complaints10
  • No credit for returns5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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