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Dhgate

E-commerce
  • 18 ISSUES RESOLVED
  • 2337 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $310 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 40
  • Prices 18
  • Products 15
  • Price 15
  • Good price 13

Customers don't like

  • Customer service40
  • No refund8
  • False tracking number8
  • Deceitful tactics8
  • Shipping time5
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Swimsuits For All

Footwear and Clothing
Has verified representatives
  • 16 ISSUES RESOLVED
  • 103 COMPANY RESPONSES
  • 285 TOTAL REVIEWS
  • $10.7K CLAIMED LOSSES
  • $103 AVERAGE LOSS
2.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Many different styles and sizes 17
  • Good selection 10
  • Terrific prices 6
  • Great fit 5
  • swimsuits 2

Customers don't like

  • Sneaky dishonest return policy25
  • Shady refund policy18
  • No follow up on complaints9
  • No credit for returns7
  • Return policy is unethical3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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