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Dhgate

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1617 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $354 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 33
  • Prices 18
  • Price 15
  • Products 15
  • Product diversity 13

Customers don't like

  • Customer service13
  • Being lied to11
  • Waste of time11
  • False tracking number8
  • No refund8
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Stoneberry

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $61.1K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Website presents well 2
  • Some good items 2
  • Products 1
  • Selections of household products 1

Customers don't like

  • Bad customer service3
  • Billing problems terrible customer service3
  • Customer service3
  • Dishonest3
  • Quality of product and did not like the customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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