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Dhgate

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 1610 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $355 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 33
  • Prices 18
  • Price 15
  • Products 15
  • Product diversity 13

Customers don't like

  • Customer service13
  • Being lied to11
  • Waste of time11
  • False tracking number8
  • No refund8
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SammyDress

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $3.9K CLAIMED LOSSES
  • $135 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Price 4
  • Pricing 2

Customers don't like

  • Awful customer service3
  • Incorrect sizing2
  • No customer service2
  • Response time to complaint2
  • Substandard clothing2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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