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Dhgate

Auctions and Internet Stores
  • 24 ISSUES RESOLVED
  • 1271 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $384 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Customer service 20
  • Good price 14
  • Products 14
  • Prices 12
  • Product diversity 12

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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Quibids

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 471 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $273 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Idea of online bids 5
  • Whole quibids experience 3
  • Auction experience 2
  • Tv ad 2
  • Restarting the time to run up the bid 1

Customers don't like

  • Terrible customer service13
  • Unknown charge11
  • Fee6
  • Unauthorized bank deduction6
  • Paying for nothing6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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