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Dhgate

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 870 TOTAL REVIEWS
  • $81.5K CLAIMED LOSSES
  • $364 AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Product diversity 12
  • Customer service 10
  • Pricing 8
  • Variety of sellers 7
  • Online customer service 5

Customers don't like

  • Customer service26
  • Being lied to19
  • False tracking number16
  • Waste of time13
  • No refund12
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Quibids

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 468 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $274 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Idea of online bids 5
  • Whole quibids experience 3
  • Auction experience 2
  • Tv ad 2
  • Restarting the time to run up the bid 1

Customers don't like

  • Terrible customer service13
  • Unknown charge11
  • Fee6
  • Unauthorized bank deduction6
  • Paying for nothing6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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