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Dhgate

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1884 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $334 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Customer service 39
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service14
  • False tracking number8
  • No refund8
  • Deceitful tactics6
  • Shipping time5
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Quibids

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 480 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $271 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Idea of online bids 5
  • Tv ad 2
  • Idea of it 1
  • Restarting the time to run up the bid 1
  • Obviously 1

Customers don't like

  • Unknown charge4
  • Hidden charges3
  • Inability to make a fast contact with the business3
  • Not clear advertisement3
  • Requests for information3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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