Dhgate vs Offerup

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Dhgate

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 752 TOTAL REVIEWS
  • $77.8K CLAIMED LOSSES
  • $379 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Product diversity 12
  • Customer service 10
  • Pricing 8
  • Online customer service 5
  • Variety of sellers 5

Customers don't like

  • Customer service27
  • Being lied to22
  • False tracking number17
  • Waste of time14
  • No refund13

Products by Dhgate

No items

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Offerup

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 711 TOTAL REVIEWS
  • $71.7K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Easy to sell and buy 9
  • Easy to sign in 8
  • Easy to use 8
  • Easy to list an item 5
  • Very good to sell stuff 5

Customers don't like

  • Non existent customer service9
  • Buyers not showing up7
  • Sellers not showing up7
  • No proper reporting of users6
  • No response6

Products by Offerup

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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