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Dhgate

Auctions and Internet Stores
  • 23 ISSUES RESOLVED
  • 1629 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $350 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 36
  • Prices 18
  • Price 15
  • Products 15
  • Product diversity 13

Customers don't like

  • Customer service13
  • Being lied to11
  • Waste of time11
  • False tracking number8
  • No refund8
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Ncrowd

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 424 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $704 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Useless 5
  • Quick resolution 3
  • Were great in the begining 3
  • Were quick to offer a refund 2
  • When the company was kgb deals 2

Customers don't like

  • Customer service22
  • Too long delivery time20
  • Did not receive item13
  • Product quality was garbage10
  • Fraudulent practices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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