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Dhgate

E-commerce
  • 19 ISSUES RESOLVED
  • 2356 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $312 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 40
  • Prices 18
  • Products 15
  • Price 15
  • Good price 13

Customers don't like

  • Customer service40
  • No refund8
  • False tracking number8
  • Deceitful tactics8
  • Shipping time5
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Ncrowd

E-commerce
  • 7 ISSUES RESOLVED
  • 425 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $701 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Useless 5
  • Were great in the begining 3
  • Quick resolution 3
  • When the company was kgb deals 2
  • Were quick to offer a refund 2

Customers don't like

  • Customer service47
  • Too long delivery time20
  • Did not receive item13
  • Product quality was garbage10
  • Fraudulent practices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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