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Dhgate

Auctions and Internet Stores
  • 10 ISSUES RESOLVED
  • 893 TOTAL REVIEWS
  • $81.5K CLAIMED LOSSES
  • $364 AVERAGE LOSS
2.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 10
  • Product diversity 10
  • Good price 7
  • Pricing 6
  • Variety of sellers 5

Customers don't like

  • Customer service28
  • Being lied to22
  • False tracking number17
  • Waste of time14
  • No refund13
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Ncrowd

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 424 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $704 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Useless 4
  • Quick resolution 3
  • Were great in the begining 3
  • Were quick to offer a refund 2
  • When the company was kgb deals 2

Customers don't like

  • Customer service39
  • Too long delivery time35
  • Product quality was garbage25
  • Did not receive item22
  • Non-delivery7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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