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Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 2140 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $321 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 56
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service20
  • No refund8
  • False tracking number8
  • Deceitful tactics6
  • Shipping time5
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Miniinthebox

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $16.8K CLAIMED LOSSES
  • $201 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Not one single thing 8
  • Price 6
  • Free standard shipping 4
  • I did not like 3
  • Photos of products 2

Customers don't like

  • Customer service5
  • Post purchase aggressive spam4
  • No customer service4
  • Delivery time4
  • Whole experience3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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