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Dhgate

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 871 TOTAL REVIEWS
  • $81.5K CLAIMED LOSSES
  • $364 AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Product diversity 12
  • Customer service 10
  • Pricing 8
  • Variety of sellers 7
  • Online customer service 5

Customers don't like

  • Customer service26
  • Being lied to19
  • False tracking number16
  • Waste of time13
  • No refund12
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1004 TOTAL REVIEWS
  • $87.7K CLAIMED LOSSES
  • $445 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • I used to like your company 8
  • Price 6
  • No contract 4
  • But i am done 3
  • Phone promotions 3

Customers don't like

  • Customer service26
  • Service12
  • Unprofessional service10
  • False return policy7
  • Unable to use cell phone7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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