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Dhgate

Auctions and Internet Stores
  • 8 ISSUES RESOLVED
  • 1072 TOTAL REVIEWS
  • $92.4K CLAIMED LOSSES
  • $374 AVERAGE LOSS
2.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 16
  • Product diversity 13
  • Good price 11
  • Pricing 9
  • Variety of sellers 8

Customers don't like

  • Customer service29
  • Being lied to23
  • False tracking number18
  • Waste of time14
  • No refund13
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Magicjack

Telecommunications
  • 1 ISSUES RESOLVED
  • 2543 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $340 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cheap 17
  • Concept 11
  • No major problems 4
  • Service 3
  • Quality of product 2

Customers don't like

  • No customer service30
  • Technical support23
  • Chat conversations and unresolved issues8
  • Customer service8
  • No refund policy7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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