-
Home
-
Light In The Box vs DHgate
Light In The Box vs DHgate
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Light In The Box and DHgate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Has Verified Representatives
Light In The Box and DHgate Overview
Total reviews |
12358
|
7580
|
Company responses |
3228 |
0 |
Issues resolved |
214 |
66 |
Light In The Box and DHgate Consumer Ratings
Rank
89
out of 677 in Auctions and Marketplaces category
53
out of 677 in Auctions and Marketplaces category
Customer service
183
in category
48
in category
Delivery Service
157
in category
51
in category
Website
166
in category
60
in category
Exchange, Refund and Cancellation Policy
173
in category
49
in category
Light In The Box and DHgate Rating Details
Reviewer's quote
...website and instead of using my updated address the site chose the old on consequently my paid for merchandise went to a city in another state and the customer service will not refund or resend my merchandise their website uses a statement that they are part pf the NY stock exchange Ltd. so it makes a...
Read full review
...I contacted Dghate customer service via chat and they wanted me to pay $1 to file a dispute. I'm reporting to my credit card company as FRAUD!! My order confirmation # is 314********..
Read full review
Reviewer's quote
And finally, DELIVERY SERVICE - did not communicate beforehand when the delivery will be WARRANTY - what is this term for when the customer pays but has no guarantee that he will receive the goods, that they are of good quality INVOICING PRACTICES - Not all costs for an order are transparent...
Read full review
stick to sellers that offer DHL delivery service ePacket sucks..
Read full review
Reviewer's quote
I will never use this website again nobody to talk to and nobody gives a *** now I will call my credit card company and have them deal with you because I am not gonna pay this bill on my credit card and theyre not gonna like to hear that all I want is my product that I paid for and the extra...
Read full review
Sehr geehrte Damen und Herren, Ich habe von Ihre Website ein Handy bestellt und miene Bestellung Nummer lautet : 314******** Ich habe bis jetzt gar keinen Email fรผr Bestรคtigung erhalten und trotzdem habe ich dafรผr bezahlt Ich will gerne meine Bestellung stornieren und mein Geld zurรผckbekommen...
Read full review
Exchange, Refund and Cancellation Policy
Reviewer's quote
...Please refund me what I paid for it, if im not going to recieve it. I have attached the statement from my credit card showing I paid for the item..
Read full review
...So I entered a dispute first for redelivery but I felt this seller couldn't be trusted and changed the dispute for a refund. The dispute favoured the seller so now I don't have the product and no money. The order number is 314********...
Read full review
Light In The Box and DHgate Pros and Cons
Pros
- No pros
- Price
- Wide selection
- Customer service
- Good price
- Price
Cons
- Horrible customer service
- No customer service
- No way to contact a human
- Customer service
- Poor problem resolution
- I have not received order
Light In The Box and DHgate Most Positive Reviews
Top rated reviews
REAL SCAMMERS, I've ordered from them for $405. First they claim 24 hours delivery & "free shipping" but then I had...
Read full review
I placed many ordner by using the website of dhgate and I'm very happy with there services. When there is a dispute...
Read full review
Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...
Read full review
Dear Ladies and Gentlemen,
I made a bank transfer today from 119,11 on 08.03.2024 see the annex.
I have not received a con...
Read full review
Light In The Box and DHgate Most Critical Reviews
Lowest rated reviews
NI haven not received my order and it has been a month!!
Read full review
I placed an order on 2/8/24 and never received it. I contacted the seller many times for a tracking # and no reply. I...
Read full review
I need to return two dresses but they will not cooperate and send a return label. The dresses do not fit and are poor...
Read full review
I ordered two pairs of shoes and the order went through and money was taken out of my bank account but was canceled on...
Read full review
Light In The Box and DHgate Latest Reviews
Recent published reviews
No votes
I never ordered *** from yall this site is old people clothing I dont wear this *** yall have been stealing out my...
Read full review
No votes
Cant get through to customer service I need a refund or a replace Order. I went to the address that the order was...
Read full review
No votes
Please reassure me that I will receive my goods as money has been taken from my account. Incorrect email is...
Read full review
No votes
My wife ordered the wrong bass the white one I wanted the custon purple active 5 string bass not the white
Read full review
How would you compare Light In The Box vs DHgate?
Light in the box is the worst Company I have ever had the mis-fortune to deal with. You order off them and it says the items in stack they take your money straight away and then tell you most of what you ordered is out of stock.
I eventually got most of my order The clothes are *** quality and sizing unreal. I got 2 medium dresses and one way too small and the other too big?? we also ordered a white all in one swimsuit which is not in swim wear material but underwear material and so completely see through. You have to go through tickets as apposed to emails to their customer service and they don't respond to these until you write on a review site !!!!
and even then I write 5 to every 1 response from them. They have promised to refund my postage but no sign of this even though money came out same day they say will be up to 28 days to go back . I also took out an insurance for the duty which again they say will refund but gain no sign??? They have completely ignored my complaint about the clothes even though most are unwearable.
And I order 3 lights for over a kitchen island they only sent 2 which was no good to me anyway and when they came they are also 2 different sizes agin they have ignored me completely on this.
I will never use this company Again!!!! Terrible