Dhgate vs Light In The Box

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Dhgate

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 724 TOTAL REVIEWS
  • $77.4K CLAIMED LOSSES
  • $385 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Product diversity 12
  • Customer service 8
  • Pricing 7
  • Variety of sellers 5
  • Online customer service 4

Customers don't like

  • Customer service27
  • Being lied to22
  • False tracking number17
  • Waste of time14
  • No refund13

Products by Dhgate

No items

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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 10 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1694 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Offers 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor item quality10

Products by Light In The Box

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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