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Dhgate

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 878 TOTAL REVIEWS
  • $81.5K CLAIMED LOSSES
  • $364 AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product diversity 12
  • Customer service 10
  • Pricing 8
  • Variety of sellers 7
  • Online customer service 5

Customers don't like

  • Customer service26
  • Being lied to19
  • False tracking number16
  • Waste of time13
  • No refund12
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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 11 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1760 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Wide selection 23
  • Price 20
  • Good deals 12
  • Website 7
  • Range of goods 4

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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