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Dhgate

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1405 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $372 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 23
  • Good price 14
  • Products 14
  • Prices 13
  • Product diversity 13

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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Lazada Thailand

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Website 2
  • Price and order system 2
  • Customer service and delivery communications 1
  • Some orders correct 1
  • Price 1

Customers don't like

  • Lies4
  • Customer service4
  • Bad customer service - wrong order3
  • Customer service and lies3
  • Bad quality product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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