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Dhgate

Auctions and Internet Stores
  • 12 ISSUES RESOLVED
  • 892 TOTAL REVIEWS
  • $81.5K CLAIMED LOSSES
  • $364 AVERAGE LOSS
2.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product diversity 10
  • Customer service 9
  • Good price 6
  • Pricing 6
  • Variety of sellers 5

Customers don't like

  • Customer service28
  • Being lied to22
  • False tracking number17
  • Waste of time14
  • No refund13
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Lazada Thailand

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Website 2
  • Customer service and delivery communications 1
  • Price 1
  • Price and order system 1
  • Some orders correct 1

Customers don't like

  • Customer service4
  • Bad quality product3
  • Customer service and lies3
  • Lies3
  • Refund2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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