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Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 2141 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $321 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 56
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service20
  • No refund8
  • False tracking number8
  • Deceitful tactics6
  • Shipping time5
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Lazada Thailand

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $39K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Website 2
  • Price and order system 2
  • Some orders correct 1
  • Prices 1
  • Price 1

Customers don't like

  • Customer support4
  • Return policy3
  • Wrong size and the products not good2
  • Zero customer service and defective products1
  • Warranty policy and worst after sales service in thailand1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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