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Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 2111 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $324 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 56
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service20
  • No refund8
  • False tracking number8
  • Deceitful tactics6
  • Shipping time5
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Lazada Philippines

Auctions and Internet Stores
  • 56 ISSUES RESOLVED
  • 1948 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Website 15
  • Wide array of products 14
  • Fast delivery 14
  • Affordable prices 10

Customers don't like

  • Poor customer service42
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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