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Dhgate

E-commerce
  • 18 ISSUES RESOLVED
  • 2311 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $312 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 40
  • Prices 18
  • Products 15
  • Price 15
  • Good price 13

Customers don't like

  • Customer service40
  • No refund8
  • False tracking number8
  • Deceitful tactics8
  • Shipping time5
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Lazada Malaysia

E-commerce
  • 16 ISSUES RESOLVED
  • 895 TOTAL REVIEWS
  • $95K CLAIMED LOSSES
  • $586 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable 10
  • Discounted price 7
  • Choice of products 6
  • Cash on delivery 6
  • Price 5

Customers don't like

  • Customer service23
  • Poor service8
  • Lying to customer about the delivery8
  • System error6
  • First time i feel lazada lie to me6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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