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Dhgate

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 2086 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $326 AVERAGE LOSS
3.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 56
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service20
  • False tracking number8
  • No refund8
  • Deceitful tactics6
  • Shipping time5
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Lazada Malaysia

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 474 TOTAL REVIEWS
  • $38.6K CLAIMED LOSSES
  • $429 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable 8
  • Discounted price 5
  • Cash on delivery 4
  • Fast delivery 4
  • Coupons 4

Customers don't like

  • Customer service10
  • Poor service5
  • System error5
  • First time i feel lazada lie to me4
  • Poor feedback to customer3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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