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Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 1418 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $370 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 24
  • Prices 14
  • Products 14
  • Good price 13
  • Product diversity 13

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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Lazada Malaysia

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 383 TOTAL REVIEWS
  • $32.1K CLAIMED LOSSES
  • $417 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable 8
  • Cash on delivery 4
  • Coupons 4
  • Discounted price 4
  • Fast delivery 4

Customers don't like

  • Customer service12
  • System error10
  • Customer services8
  • Bad customer service6
  • Slow delivery6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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