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Dhgate

E-commerce
  • 18 ISSUES RESOLVED
  • 2308 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $312 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 40
  • Prices 18
  • Products 15
  • Price 15
  • Good price 13

Customers don't like

  • Customer service40
  • No refund8
  • False tracking number8
  • Deceitful tactics8
  • Shipping time5
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Lazada Indonesia

E-commerce
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $47.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Fast delivery 1
  • Ease of ordering 1

Customers don't like

  • Customer service3
  • Lies and mischief2
  • Taking money upfront without guaranteed delivery1
  • Repeat complaint are not handled different from first complaint1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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