PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ioffer and Dhgate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ioffer
Dhgate

Ioffer and Dhgate Overview

Total reviews
562
2699
Company responses
0
0
Issues resolved
0
24

Dhgate was first mentioned on PissedConsumer on Jun 27, 2008 and since then this brand received 2699 reviews. It is 2137 reviews more than Ioffer received since Apr 23, 2008.

Ioffer and Dhgate Consumer Ratings

Rank
100 out of 471 in Auctions and Marketplaces category
14 out of 471 in Auctions and Marketplaces category
Customer service
78 in category
15 in category
Website
71 in category
19 in category
Exchange, Refund and Cancellation Policy
76 in category
8 in category

According to consumer ratings and reviews, Dhgate ranks 86 points higher in the Auctions and Marketplaces category than Ioffer. People gave Ioffer 1.3 stars for Customer service criterion in Auctions and Marketplaces category and it is 100 points higher than the worst rated brand in this category. At the same time, Dhgate was rated 3.3 stars for Customer service criterion in this category and it is 163 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Dhgate has a higher rating than Ioffer. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Ioffer 1.2 stars and it is 57% greater than other in category. Dhgate however was rated 3.1 stars and it is 96% greater than other in category.

Ioffer and Dhgate Rating Details

Customer service
1.3 (53 reviews)
3.3 (1666 reviews)
Reviewer's quote

naturalxi228 ON iOffers site SCAM Please everyone stay away fromnaturalxi228 seller ON IOFFER .i contact the seller like 20 time No anwers.i spend usa $137 on MY order.seller give me 2 fake tracking number.the seller never shipping my item..he is a liar.I ask the seller to Refund my Money But the...

PissedConsumer1036156

...Customer service for Dhgate itself is a joke. They have 3 ways to communicate with them but there all automated with preprogrammed answers and questions. I guess no one has ever had this problem before ( ya right) cause it doesn't understand what im saying...

Debra H
Website
2.2 (51 reviews)
3.6 (1633 reviews)
Reviewer's quote

This website is a scam! DONT but anything from this website. my card also was locked because they attempted to use my card. Somebody needs to investigate this websits...

PissedConsumer889717

I bought a brand t shirt from seller Happy489 and received a bag!!! Not even a all black or white shirt, just a black bag! BE VERY CARFULL WITH THIS WEBSITE, YOU MAY HAVE LUCK ON SOME PURCHASES BUT IN DHGATE YOU CAN ALWAYS BE SCAMMED!!!..

Lakeesha
Exchange, Refund and Cancellation Policy
1.2 (46 reviews)
3.1 (1597 reviews)
Reviewer's quote

August of 2017 i placed oreder with JAYLOVEJANE ioffers seller. I have had 51 chats with them. Its nit the money its the fact tgey didnt care. Tracking was all in Chinesse and was told 3 times they would resend my order

Jennifer I

Can I get refund from my order it is to small..

Suhayla

Ioffer and Dhgate Pros and Cons

Pros
  • Will never shop again
  • Products available
  • Product
  • Customer service
  • Prices
  • Products
Cons
  • Risky to use
  • Should never be allow to deal customers
  • Service and not getting my item
  • Customer service
  • No refund
  • False tracking number

Ioffer and Dhgate Most Positive Reviews

Top rated reviews
5

I paid for a pocket book. Emailed a week later to ask for tracking no response I emailed again no response. I emailed...

5

adene 2014-10-01 13:58:32
Thank you for contacting DHgate Customer Service Center. My name is Nadenne. Can I have your n...

Ioffer and Dhgate Most Critical Reviews

Lowest rated reviews
1

Bagslll (sold 17543 items on iOffer for over 3 years) is a FRAUDULENT seller!

Ioffer.com: Fraud seller. Bagslll. FRA...

1

I purchase some hair extensions in 14/07/14 first of all the parcel was delivered to the wrong address cost me money in...

Ioffer and Dhgate Latest Reviews

Recent published reviews

HI, who come I get my account (ruca64) suspended NOW, for items that is no longer available since 2015???
somebody playin...

Read all 562 reviews

I am so angry I ordered 4 handbags never recieved them. My name is Denise Curcio you gave me customer service number it...

Read all 2699 reviews

Ioffer and Dhgate Products and Services

Most reviewed product and services
  • Ioffer Shipping Service (17 reviews)
  • Ioffer Chouweixiangtou2015 Profile (2 reviews)
  • Ioffer Starseller888 Profile (1 review)
  • Dhgate Shipping Service (447 reviews)
  • Dhgate Customer Care (400 reviews)
  • Dhgate Website (160 reviews)