PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ioffer and Dhgate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ioffer
Dhgate

Ioffer and Dhgate Overview

Total reviews 567 4236
Company responses 0 0
Issues resolved 0 29

Ioffer and Dhgate Consumer Ratings

Rank
112 out of 318 in Auctions and Marketplaces category
23 out of 318 in Auctions and Marketplaces category
Customer service
89 in category
18 in category
Website
66 in category
22 in category
Exchange, Refund and Cancellation Policy
88 in category
18 in category
Turnaround Time
87 in category
12 in category

Ioffer and Dhgate Rating Details

Customer service
1.3 (54 reviews)
2.8 (2123 reviews)
Reviewer's quote

...venders that can't be tracked And the web site is no help since within a month me account activity clears! Hopefully I will get this resolved Because the customer service department far from understand the currency exchange rate as well where in 3 different cases was more then the actual product...

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...I TRIED contacting customer service and didnt get anywhere. What a joke. This was an expensive handbag that my son gave me the money for to pick out what I liked for my birthday or else I couldnt have ever been able to afford..

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Website
2.2 (51 reviews)
3.2 (2035 reviews)
Reviewer's quote

This website is a scam! DONT but anything from this website. my card also was locked because they attempted to use my card. Somebody needs to investigate this websits...

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...the website is a scam..

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Exchange, Refund and Cancellation Policy
1.1 (48 reviews)
2.8 (2010 reviews)
Reviewer's quote

On november 28 i ordered a pair of jordans for my son for xmas i never received the order and yes i contacted the seller for a refund but they havent gave me a refund..

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I ordered 3 pairs shoes for my son 48 days ago and still haven't received them and would like an explanation and possibly a refund..

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Turnaround Time
1.2 (42 reviews)
2.9 (1904 reviews)
Reviewer's quote

I just order two things off ioffer in didnt received not one thing in still waiting its a whole month i order ahead of time july 19th was the day i order now i need my items before aug 24th for my birthday in they don't care i been blowing their nbox up still no response i am very pissed..

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...00 was the last amount they took from me and this time refusing to refund me back even though they approved refund..

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Ioffer and Dhgate Pros and Cons

Pros
  • Will never shop again
  • Products available
  • Product
  • Customer service
  • Prices
  • Pricing
Cons
  • Risky to use
  • Being scammed
  • Should never be allow to deal customers
  • Customer service
  • Very poor contact information
  • Poor problem resolution

Ioffer and Dhgate Most Positive Reviews

Top rated reviews
5

I paid for a pocket book. Emailed a week later to ask for tracking no response I emailed again no response. I emailed...

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5

adene 2014-10-01 13:58:32
Thank you for contacting DHgate Customer Service Center. My name is Nadenne. Can I have your n...

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5

I feel very strung along by this company the never delivered the purse and I'm out 24.00 dollars wich is a lot of money...

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5

I ordered stuff and it came up to $100 something and it never came!

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Ioffer and Dhgate Most Critical Reviews

Lowest rated reviews
1

Bagslll (sold 17543 items on iOffer for over 3 years) is a FRAUDULENT seller!

Ioffer.com: Fraud seller. Bagslll. FRA...

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1

I purchase some hair extensions in 14/07/14 first of all the parcel was delivered to the wrong address cost me money in...

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1

5 out of 10 orders iv made so far iv had to dispute with paypal as the items never shown up and the seller just closes t...

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1

DON'T DO IT DHGATE.COM IS THE WORST ONLINE SHOPPING WEBSITE
I bought 3 dresses, I gave specific measurements and what I...

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Ioffer and Dhgate Latest Reviews

Recent published reviews
No votes

Chris tina Gaines 972-684-3544 I bought a 2003 gmc denali $2,500 yesterday sun and the Miles are worng and there's a...

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No votes

I have ordered two products via iDeal, the money has been debited from my account but it has not been received by you,...

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1.5

When are you going to start deleting all the old ads on this site ads are over years old its ridiculous

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2.6

I checked my online banking and noticed a transaction from this company for $143 and it was not authorized or approved...

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Ioffer and Dhgate Products and Services

Most reviewed product and services
  • Ioffer Shipping Service (17 reviews)
  • Ioffer Chouweixiangtou2015 Profile (2 reviews)
  • Ioffer Starseller888 Profile (1 review)
  • Dhgate Shipping Service (683 reviews)
  • Dhgate Customer Care (433 reviews)
  • Dhgate Website (166 reviews)