PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ioffer and DHgate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ioffer
1.6
DHgate
2.6
Ioffer
DHgate

Ioffer and DHgate Overview

Total reviews 568 7579
Company responses 0 0
Issues resolved 0 66

Ioffer and DHgate Consumer Ratings

Rank
189 out of 676 in Auctions and Marketplaces category
53 out of 676 in Auctions and Marketplaces category
Customer service
181 in category
48 in category
Website
110 in category
60 in category
Exchange, Refund and Cancellation Policy
197 in category
49 in category
Delivery Service
195 in category
51 in category

Ioffer and DHgate Rating Details

Customer service
1.3
(54 reviews)
2.4
(3124 reviews)
Reviewer's quote

...venders that can't be tracked And the web site is no help since within a month me account activity clears! Hopefully I will get this resolved Because the customer service department far from understand the currency exchange rate as well where in 3 different cases was more then the actual product...

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...I contacted Dghate customer service via chat and they wanted me to pay $1 to file a dispute. I'm reporting to my credit card company as FRAUD!! My order confirmation # is 314********..

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Website
2.2
(51 reviews)
2.8
(2945 reviews)
Reviewer's quote

This website is a scam! DONT but anything from this website. my card also was locked because they attempted to use my card. Somebody needs to investigate this websits...

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Sehr geehrte Damen und Herren, Ich habe von Ihre Website ein Handy bestellt und miene Bestellung Nummer lautet : 314******** Ich habe bis jetzt gar keinen Email fรผr Bestรคtigung erhalten und trotzdem habe ich dafรผr bezahlt Ich will gerne meine Bestellung stornieren und mein Geld zurรผckbekommen...

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Exchange, Refund and Cancellation Policy
1.1
(48 reviews)
2.3
(2879 reviews)
Reviewer's quote

On november 28 i ordered a pair of jordans for my son for xmas i never received the order and yes i contacted the seller for a refund but they havent gave me a refund..

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...So I entered a dispute first for redelivery but I felt this seller couldn't be trusted and changed the dispute for a refund. The dispute favoured the seller so now I don't have the product and no money. The order number is 314********...

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Delivery Service
1.3
(42 reviews)
2.5
(2863 reviews)
Reviewer's quote

I bought 3 pairs of boots had to wait 2 months then received notice that the package was delivered and I was at home at the delivery time but there was no delivery. The vendor will not answer any of my emails they just took my money and dismissed me completely. Please do not purchase anything from...

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stick to sellers that offer DHL delivery service ePacket sucks..

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Ioffer and DHgate Pros and Cons

Pros
  • Will never shop again
  • Products available
  • Product
  • Customer service
  • Good price
  • Price
Cons
  • Risky to use
  • Being scammed
  • Should never be allow to deal customers
  • Customer service
  • Poor problem resolution
  • I have not received order

Ioffer and DHgate Most Positive Reviews

Top rated reviews
5

I paid for a pocket book. Emailed a week later to ask for tracking no response I emailed again no response. I emailed...

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5

I have spent over 8,000 on hear ..but some of the sellers will scam u . But i have made alot of money on here to .....

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5

I feel very strung along by this company the never delivered the purse and I'm out 24.00 dollars wich is a lot of money...

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5

A while back I bought a pair of shoes on DHgate and I was very pleased with the quality and the price of the heels. For...

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Ioffer and DHgate Most Critical Reviews

Lowest rated reviews
1

I have placed several orders on ioffer and 50% were complete rip offs. In each case the seller either disappeared, was...

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1

I placed an order on 2/8/24 and never received it. I contacted the seller many times for a tracking # and no reply. I...

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1

The whole I offer is a ripp off I ordered a few smaller priced items at first whilst they took a little while to be...

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1

I ordered two pairs of shoes and the order went through and money was taken out of my bank account but was canceled on...

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Ioffer and DHgate Latest Reviews

Recent published reviews
No votes

I get scam by someone on offer up selling phones and laptop her name is kays apple she joined October 2020.newyork ny I...

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No votes

Cant get through to customer service I need a refund or a replace Order. I went to the address that the order was...

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No votes

Chris tina Gaines 972-684-**** I bought a 2003 gmc denali $2,500 yesterday sun and the Miles are worng and there's a...

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No votes

My wife ordered the wrong bass the white one I wanted the custon purple active 5 string bass not the white

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