PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dhgate and Ioffer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Dhgate and Ioffer Overview

Total reviews
Company responses
Issues resolved

Dhgate was first mentioned on PissedConsumer on Jun 27, 2008 and since then this brand received 2695 reviews. It is 2133 reviews more than Ioffer received since Apr 23, 2008.

Dhgate and Ioffer Consumer Ratings

14 out of 469 in Auctions and Marketplaces category
102 out of 469 in Auctions and Marketplaces category
Customer service
14 in category
77 in category
18 in category
69 in category
Exchange, Refund and Cancellation Policy
8 in category
73 in category

According to consumer ratings and reviews, Dhgate ranks 88 points higher in the Auctions and Marketplaces category than Ioffer. People gave Dhgate 3.3 stars for Customer service criterion in Auctions and Marketplaces category and it is 159 points higher than the worst rated brand in this category. At the same time, Ioffer was rated 1.3 stars for Customer service criterion in this category and it is 96 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Dhgate has a higher rating than Ioffer. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Dhgate 3.1 stars and it is 95% greater than other in category. Ioffer however was rated 1.2 stars and it is 58% greater than other in category.

Dhgate and Ioffer Rating Details

Customer service
3.3 (1666 reviews)
1.3 (53 reviews)
Reviewer's quote

...Customer service for Dhgate itself is a joke. They have 3 ways to communicate with them but there all automated with preprogrammed answers and questions. I guess no one has ever had this problem before ( ya right) cause it doesn't understand what im saying...

Debra H

naturalxi228 ON iOffers site SCAM Please everyone stay away fromnaturalxi228 seller ON IOFFER .i contact the seller like 20 time No anwers.i spend usa $137 on MY order.seller give me 2 fake tracking number.the seller never shipping my item..he is a liar.I ask the seller to Refund my Money But the...

3.6 (1632 reviews)
2.2 (51 reviews)
Reviewer's quote

I bought a brand t shirt from seller Happy489 and received a bag!!! Not even a all black or white shirt, just a black bag! BE VERY CARFULL WITH THIS WEBSITE, YOU MAY HAVE LUCK ON SOME PURCHASES BUT IN DHGATE YOU CAN ALWAYS BE SCAMMED!!!..


This website is a scam! DONT but anything from this website. my card also was locked because they attempted to use my card. Somebody needs to investigate this websits...

Exchange, Refund and Cancellation Policy
3.1 (1596 reviews)
1.2 (46 reviews)
Reviewer's quote

Can I get refund from my order it is to small..


August of 2017 i placed oreder with JAYLOVEJANE ioffers seller. I have had 51 chats with them. Its nit the money its the fact tgey didnt care. Tracking was all in Chinesse and was told 3 times they would resend my order

Jennifer I

Dhgate and Ioffer Pros and Cons

  • Customer service
  • Prices
  • Products
  • Will never shop again
  • Products available
  • Product
  • Customer service
  • No refund
  • False tracking number
  • Risky to use
  • Should never be allow to deal customers
  • Service and not getting my item

Dhgate and Ioffer Most Positive Reviews

Top rated reviews

adene 2014-10-01 13:58:32
Thank you for contacting DHgate Customer Service Center. My name is Nadenne. Can I have your n...


I paid for a pocket book. Emailed a week later to ask for tracking no response I emailed again no response. I emailed...

Dhgate and Ioffer Most Critical Reviews

Lowest rated reviews

I purchase some hair extensions in 14/07/14 first of all the parcel was delivered to the wrong address cost me money in...


Bagslll (sold 17543 items on iOffer for over 3 years) is a FRAUDULENT seller!

Ioffer.com: Fraud seller. Bagslll. FRA...

Dhgate and Ioffer Latest Reviews

Recent published reviews

I wanted to know What the Date of arrival

Read all 2695 reviews

HI, who come I get my account (ruca64) suspended NOW, for items that is no longer available since 2015???
somebody playin...

Read all 562 reviews

Dhgate and Ioffer Products and Services

Most reviewed product and services
  • Dhgate Shipping Service (446 reviews)
  • Dhgate Customer Care (400 reviews)
  • Dhgate Website (160 reviews)
  • Ioffer Shipping Service (17 reviews)
  • Ioffer Chouweixiangtou2015 Profile (2 reviews)
  • Ioffer Starseller888 Profile (1 review)