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Gearbest

3.3
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  • 55 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2809 TOTAL REVIEWS
Rank
26 out of 884
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1502
  • SUCCESSFUL
    63%
  • AVG CALL DURATION
    00:59
  • ISSUES RESOLVED
    10%
Top Products and Services
2.8
458 reviews
4.2
319 reviews
4.6
147 reviews

Dhgate

3.4
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  • 19 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2476 TOTAL REVIEWS
Rank
10 out of 286
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    315
  • SUCCESSFUL
    96%
  • AVG CALL DURATION
    01:57
  • ISSUES RESOLVED
    3%
Top Products and Services
4
359 reviews
3.2
335 reviews
4.2
159 reviews

How would you compare Gearbest vs Dhgate?

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franmar123
Edgewater, Florida, United States #1332862

No comparision--DHgate wins hands down, so much better company to do business with, customer service so much better, no BS, no run-a round, Been doing business with them for almost one year, and have never had any kind of problem. You communicate directly with seller if you want, and directly with DHgate if you prefer.

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