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Gearbest

3.3
?

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  • 56 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3102 TOTAL REVIEWS
Rank
31 out of 994
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    2472
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    01:00
  • ISSUES RESOLVED
    11%
Top Products and Services
2.8
606 reviews
4.1
405 reviews
4.6
151 reviews

Dhgate

3.3
?

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  • 21 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2529 TOTAL REVIEWS
Rank
12 out of 360
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    411
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    01:57
  • ISSUES RESOLVED
    3%
Top Products and Services
3.1
405 reviews
3.9
399 reviews
4.3
165 reviews

How do you compare Gearbest vs Dhgate?

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franmar123
Edgewater, Florida, United States #1332862

No comparision--DHgate wins hands down, so much better company to do business with, customer service so much better, no BS, no run-a round, Been doing business with them for almost one year, and have never had any kind of problem. You communicate directly with seller if you want, and directly with DHgate if you prefer.

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