Start a new comparison
Delete

Gearbest

Gadgets and Accessories
  • 44 ISSUES RESOLVED
  • 1762 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $276 AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 50
  • Price 40
  • Customer service 35
  • Quality 19
  • Good quality 19

Customers don't like

  • Horrible customer service19
  • Customer care9
  • Rotten after sales8
  • Given the run-around8
  • Customer support8
Delete

Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 2166 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $319 AVERAGE LOSS
3.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 56
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service20
  • No refund8
  • False tracking number8
  • Deceitful tactics6
  • Shipping time5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
franmar123
Edgewater, Florida, United States #1332862

No comparision--DHgate wins hands down, so much better company to do business with, customer service so much better, no BS, no run-a round, Been doing business with them for almost one year, and have never had any kind of problem. You communicate directly with seller if you want, and directly with DHgate if you prefer.