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Gearbest
Dhgate

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Gearbest

Gearbest

3.3
  • 58 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3462 TOTAL REVIEWS
Rank
32 out of 1182
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    3375
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.8
799 reviews
4
484 reviews
4.6
163 reviews
Dhgate

Dhgate

3.3
  • 22 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2621 TOTAL REVIEWS
Rank
16 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    590
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    4%
Top Products and Services
3
425 reviews
3.9
416 reviews
4.3
166 reviews

How would you compare Gearbest vs Dhgate?

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franmar123
#1332862

No comparision--DHgate wins hands down, so much better company to do business with, customer service so much better, no BS, no run-a round, Been doing business with them for almost one year, and have never had any kind of problem. You communicate directly with seller if you want, and directly with DHgate if you prefer.

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