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Gearbest

3.3
?

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  • 57 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3366 TOTAL REVIEWS
Rank
34 out of 1083
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    3013
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.9
675 reviews
4.1
437 reviews
4.6
162 reviews

Dhgate

3.3
?

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  • 22 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2560 TOTAL REVIEWS
Rank
16 out of 411
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    438
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    3%
Top Products and Services
3
418 reviews
3.9
408 reviews
4.3
165 reviews

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franmar123
Edgewater, Florida, United States #1332862

No comparision--DHgate wins hands down, so much better company to do business with, customer service so much better, no BS, no run-a round, Been doing business with them for almost one year, and have never had any kind of problem. You communicate directly with seller if you want, and directly with DHgate if you prefer.

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