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Gearbest

3.3
?

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  • 57 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3397 TOTAL REVIEWS
Rank
32 out of 1149
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    3121
  • SUCCESSFUL
    49%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.9
773 reviews
4
471 reviews
4.6
161 reviews

Dhgate

3.3
?

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  • 22 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2569 TOTAL REVIEWS
Rank
15 out of 449
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    449
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    3%
Top Products and Services
3
421 reviews
3.9
411 reviews
4.3
165 reviews

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franmar123
Edgewater, Florida, United States #1332862

No comparision--DHgate wins hands down, so much better company to do business with, customer service so much better, no BS, no run-a round, Been doing business with them for almost one year, and have never had any kind of problem. You communicate directly with seller if you want, and directly with DHgate if you prefer.

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