Dhgate vs Gearbest

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Dhgate

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 734 TOTAL REVIEWS
  • $77.8K CLAIMED LOSSES
  • $383 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Product diversity 12
  • Customer service 8
  • Pricing 7
  • Variety of sellers 5
  • Online customer service 4

Customers don't like

  • Customer service27
  • Being lied to22
  • False tracking number17
  • Waste of time14
  • No refund13

Products by Dhgate

No items

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Gearbest

Gadgets and Accessories
  • 30 ISSUES RESOLVED
  • 961 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $292 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Prices 25
  • Price 21
  • Good quality 13
  • Low prices 12
  • High quality 10

Customers don't like

  • Customer service23
  • Horrible customer service19
  • Manner of business16
  • Customer support14
  • Bad13

Products by Gearbest

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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