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Dhgate
Gearbest

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Dhgate

Dhgate

3.3
  • 22 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2612 TOTAL REVIEWS
Rank
15 out of 455
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    515
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    3%
Top Products and Services
3
424 reviews
3.9
414 reviews
4.3
166 reviews
Gearbest

Gearbest

3.3
  • 58 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3457 TOTAL REVIEWS
Rank
33 out of 1179
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    3362
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.8
797 reviews
4
482 reviews
4.6
163 reviews

How would you compare Dhgate vs Gearbest?

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franmar123
#1332862

No comparision--DHgate wins hands down, so much better company to do business with, customer service so much better, no BS, no run-a round, Been doing business with them for almost one year, and have never had any kind of problem. You communicate directly with seller if you want, and directly with DHgate if you prefer.

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