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Dhgate
Gearbest
i
Dhgate

Dhgate

3.3
?

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  • 22 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2591 TOTAL REVIEWS
Rank
15 out of 461
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    477
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    3%
Top Products and Services
3
422 reviews
3.9
412 reviews
4.3
165 reviews
Gearbest

Gearbest

3.3
?

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  • 58 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3432 TOTAL REVIEWS
Rank
32 out of 1171
in Gadgets and Accessories category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    3233
  • SUCCESSFUL
    47%
  • AVG CALL DURATION
    00:56
  • ISSUES RESOLVED
    11%
Top Products and Services
2.8
789 reviews
4
477 reviews
4.6
162 reviews

How would you compare Dhgate vs Gearbest?

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franmar123
#1332862

No comparision--DHgate wins hands down, so much better company to do business with, customer service so much better, no BS, no run-a round, Been doing business with them for almost one year, and have never had any kind of problem. You communicate directly with seller if you want, and directly with DHgate if you prefer.

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