Start a new comparison
Delete

Dhgate

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1881 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $335 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 39
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service14
  • False tracking number8
  • No refund8
  • Deceitful tactics6
  • Shipping time5
Delete

Gearbest

Gadgets and Accessories
  • 40 ISSUES RESOLVED
  • 1302 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $282 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 32
  • Price 26
  • Good quality 16
  • Competetive prices 14
  • Low prices 13

Customers don't like

  • Customer service11
  • Customer care9
  • Customer support8
  • Given the run-around8
  • Very worst customer service7
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
franmar123

No comparision--DHgate wins hands down, so much better company to do business with, customer service so much better, no BS, no run-a round, Been doing business with them for almost one year, and have never had any kind of problem. You communicate directly with seller if you want, and directly with DHgate if you prefer.