PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Everbuying and Dhgate as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Everbuying
Dhgate

Everbuying and Dhgate Overview

Total reviews
371
3947
Company responses
0
0
Issues resolved
8
27

Everbuying and Dhgate Consumer Ratings

Rank
106 out of 3075 in E-commerce category
22 out of 313 in Auctions and Marketplaces category
Customer service
71 in category
18 in category
Website
132 in category
20 in category
Exchange, Refund and Cancellation Policy
64 in category
16 in category
Discounts and Special Offers
89 in category
11 in category

Everbuying and Dhgate Rating Details

Customer service
3.3 (176 reviews)
2.9 (2023 reviews)
Reviewer's quote

...Fast delivery, good customer service. The tablet: OS: Android 6. 0 CPU Brand: MTK6753 GPU: Mali-720 Core: ARM Cortex A53 1...

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...Customer service hot button on website does not work. Messaging dhgate on website (logged in) does not work. I tried messaging dhgate several times but when I hit submit it does not work...

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Website
3.7 (163 reviews)
3.3 (1955 reviews)
Reviewer's quote

...first never arrived, the second lasted 2 weeks and I needed to complain a week to get my money back and got it only because of my 200 othee orders on their website. After a month the third has died too. The customer officier in charge offered me nothing and after a week of complains I have managed to have a 20$...

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They have received my money several weeks ago I have not received my product they stayed They have a live chat can't get through Live chat I just need help whenI'm going to get My things Is this a fake website Do I need to call the better business BarrowDo I need to call the better business Barrow..

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Exchange, Refund and Cancellation Policy
3.3 (156 reviews)
2.8 (1920 reviews)
Reviewer's quote

...Never could get a refund or a replacement. They have thousands of customers so I guess they don't mind loosing some from time to time. After hundreds of dollars spent they lost a customer...

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...I would like a refund (which I wad told I will receive but havent yet)..

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Discounts and Special Offers
3.7 (155 reviews)
3.2 (1818 reviews)
Reviewer's quote

...There is a system of accumulation of bonus points and discounts. A wide choice of ways of sending goods from free to express. I am very pleased with the store and its support service...

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...it’ll be worth it! Because ordering from DHGATE will be the worst mistake you can make if you’re shopping for a special dress for your wedding, prom, homecoming or any other special event that you need a dress for!..

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Everbuying and Dhgate Pros and Cons

Pros
  • Wide item selection
  • Low prices
  • Customer service
  • Customer service
  • Prices
  • Pricing
Cons
  • Poor communication
  • Bad service
  • No customer support on complains
  • Customer service
  • False tracking number
  • Very poor contact information

Everbuying and Dhgate Most Positive Reviews

Top rated reviews
5

WR03 2.4GHz 300Mbps Wireless Repeater Router WiFi Signal Booster for Home Office ( AC 100 - 240V )accessory
todo muy cor...

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5

adene 2014-10-01 13:58:32
Thank you for contacting DHgate Customer Service Center. My name is Nadenne. Can I have your n...

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5

Since I am a Shopaholic) goods from China and from wherever you started to order another in times of very expensive...

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5

I ordered stuff and it came up to $100 something and it never came!

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Everbuying and Dhgate Most Critical Reviews

Lowest rated reviews
1

I bought a phone and paid for expedited shipping (3-5 days).

Over 2 weeks later I have still not received even a tracki...

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1

I purchase some hair extensions in 14/07/14 first of all the parcel was delivered to the wrong address cost me money in...

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1

STRONGLY NOT RECOMMENDED.

Began a purchase on August 7th. Later--after purchase was confirmed and the funds taken from...

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1

DON'T DO IT DHGATE.COM IS THE WORST ONLINE SHOPPING WEBSITE
I bought 3 dresses, I gave specific measurements and what I...

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Everbuying and Dhgate Latest Reviews

Recent published reviews
No votes

I'm dinesh... when i get i ordered item

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No votes

I ordered 3 pants every since 7/24/20 & haven't received them yet

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2.6

I bought a VOYO Q101 tablet in July 2017, in April 2018 it went poof.
Originaly it said in the description Android 7 but...

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No votes

I wanted to see if my order was processed!

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Everbuying and Dhgate Products and Services

Most reviewed product and services
  • Everbuying Website (26 reviews)
  • Everbuying Customer Care (18 reviews)
  • Everbuying Shipping Service (13 reviews)
  • Dhgate Shipping Service (644 reviews)
  • Dhgate Customer Care (426 reviews)
  • Dhgate Website (164 reviews)