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Dhgate

E-commerce
  • 18 ISSUES RESOLVED
  • 2308 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $312 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 40
  • Prices 18
  • Products 15
  • Price 15
  • Good price 13

Customers don't like

  • Customer service40
  • No refund8
  • False tracking number8
  • Deceitful tactics8
  • Shipping time5
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Everbuying

E-commerce
  • 8 ISSUES RESOLVED
  • 374 TOTAL REVIEWS
  • $13.6K CLAIMED LOSSES
  • $141 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide item selection 10
  • Low prices 7
  • Customer service 7
  • Fast shipping and good customer service 5
  • Customer care 5

Customers don't like

  • Poor communication6
  • Bad service6
  • No customer support on complains4
  • Do not honor warranty4
  • Delivery4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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