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Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 2158 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $319 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 56
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service20
  • No refund8
  • False tracking number8
  • Deceitful tactics6
  • Shipping time5
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Everbuying

Auctions and Internet Stores
  • 8 ISSUES RESOLVED
  • 364 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $141 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 13
  • Customer service 13
  • Wide item selection 11
  • Price 7
  • Fast shipping and good customer service 7

Customers don't like

  • Poor communication6
  • Bad service6
  • No customer support on complains4
  • Do not honor warranty4
  • Delivery4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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