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Dhgate

Auctions and Internet Stores
  • 12 ISSUES RESOLVED
  • 884 TOTAL REVIEWS
  • $81.5K CLAIMED LOSSES
  • $364 AVERAGE LOSS
2.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product diversity 10
  • Customer service 9
  • Pricing 7
  • Good price 6
  • Variety of sellers 5

Customers don't like

  • Customer service28
  • Being lied to22
  • False tracking number17
  • Waste of time14
  • No refund13
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Everbuying

Auctions and Internet Stores
  • 8 ISSUES RESOLVED
  • 296 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $142 AVERAGE LOSS
2.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 12
  • Wide item selection 8
  • Service 7
  • Best online store 6
  • Price 6

Customers don't like

  • Poor communication11
  • Delivery8
  • Do not honor warranty8
  • No customer support8
  • No solution to clients problem8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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