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Dhgate

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1254 TOTAL REVIEWS
  • $95.8K CLAIMED LOSSES
  • $355 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 19
  • Good price 14
  • Products 13
  • Product diversity 12
  • Pricing 11

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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Everbuying

Auctions and Internet Stores
  • 8 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $141 AVERAGE LOSS
2.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 13
  • Wide item selection 8
  • Fast shipping and good customer service 7
  • Service 7
  • Price 7

Customers don't like

  • Poor communication11
  • Delivery8
  • Do not honor warranty8
  • No customer support8
  • No solution to clients problem8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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