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Dhgate

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1426 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $370 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 24
  • Prices 14
  • Products 14
  • Good price 13
  • Product diversity 13

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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Ebonyline

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $87 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 9
  • Customer service 2
  • Fast delivery 2
  • Fast shipping 2
  • Their on-line catalog 1

Customers don't like

  • Very poor customer service11
  • Customer service9
  • Paying for an item not available8
  • Unknowingly ordering items not in stock6
  • Very bad consumer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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