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Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 2158 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $319 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 56
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service20
  • No refund8
  • False tracking number8
  • Deceitful tactics6
  • Shipping time5
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Ebonyline

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 334 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $81 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 10
  • On-line catalog 3
  • Products that i recieved 2
  • Product 2
  • Juanita in customer service was very helpful 2

Customers don't like

  • Very poor customer service6
  • Customer service6
  • Paying for an item not available5
  • Unknowingly ordering items not in stock4
  • Taking advantage of customers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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