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Dhgate

Auctions and Internet Stores
  • 22 ISSUES RESOLVED
  • 1599 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $355 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 33
  • Prices 18
  • Price 15
  • Products 15
  • Product diversity 13

Customers don't like

  • Customer service13
  • Being lied to11
  • Waste of time11
  • False tracking number8
  • No refund8
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Ebonyline

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $89 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 9
  • Customer service 2
  • Fast delivery 2
  • Fast shipping 2
  • On-line catalog 2

Customers don't like

  • Very poor customer service6
  • Paying for an item not available5
  • Customer service4
  • Unknowingly ordering items not in stock4
  • Taking advantage of customers4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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