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Ebay
Dhgate

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ebay

Ebay

1.8
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1338 TOTAL REVIEWS
Rank
71 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    04:30
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
157 reviews
2
101 reviews
2.3
45 reviews
Dhgate

Dhgate

3.3
  • 22 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2621 TOTAL REVIEWS
Rank
16 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    582
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    4%
Top Products and Services
3
425 reviews
3.9
416 reviews
4.3
166 reviews

How would you compare Ebay vs Dhgate?

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Anonymous
#1182550

No comparison, other than it appears that Date copied eBay's website templates with slight modification. Dhgate's home office is Hong Kong.

eBay's home office is in Northern California. You cannot speak to a "live" representative from Dhgate's; although it may take a little digging, you can speak with a "live" representative from eBay. eBay does a pretty good job of monitoring and screening merchants; Dhgate's does not.

I would not recommend shopping from Dhgate's. However, I would recommend shopping or doing business as a merchant with eBay.

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