DHgate vs eBay
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DHgate and eBay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
DHgate and eBay Overview
Total reviews | 7579 | 45754 |
Company responses | 0 | 0 |
Issues resolved | 66 | 529 |
DHgate and eBay Consumer Ratings
DHgate and eBay Rating Details
DHgate and eBay Pros and Cons
- Customer service
- Good price
- Price
- No pros
- Good prices
- Convenient
- Customer service
- Poor problem resolution
- I have not received order
- Customer service
- Yes
- No customer service
DHgate and eBay Most Positive Reviews
I have been using DHGate now for about a year and have only run into one problem: a seller was out of stock and so they...
They charged me money for an order that I don't order without my authorization and I need to speak to a representative
I have nothing but the best experience when buying from dhgate. They have products that have highest quality, and best...
Selling fee refund courtesy. Agent was helpful after many calls this time issue should be resolved in 1,2 days.
DHgate and eBay Most Critical Reviews
I placed an order on 2/8/24 and never received it. I contacted the seller many times for a tracking # and no reply. I...
I proceed to call the listed customer care number for ebay. it goes the automated message, never getting thru to a live...
I ordered two pairs of shoes and the order went through and money was taken out of my bank account but was canceled on...
The costumer service is awful, I called a number 813'-726-**** that resulted in them trying to rob me from my bank...
DHgate and eBay Latest Reviews
Cant get through to customer service I need a refund or a replace Order. I went to the address that the order was...
Since I accidentally ordered that, and it was a true mistake on my part, I was really shocked because the seller had no...
My wife ordered the wrong bass the white one I wanted the custon purple active 5 string bass not the white
They referred me to their web site for questions regarding my topic which wasn't about fraud . So I went to their web...
How would you compare DHgate vs eBay?
DHgates's customer service is null and void. eBay wins this in a landslide !
Product or Service Quality
Well I still haven't received any products from DHgate. It's going on a month and I still don't have my items.
eBay wins by default
Terrible
Product or Service Quality
Depends on what you are looking for
No comparison, other than it appears that Date copied eBay's website templates with slight modification. Dhgate's home office is Hong Kong.
eBay's home office is in Northern California. You cannot speak to a "live" representative from Dhgate's; although it may take a little digging, you can speak with a "live" representative from eBay. eBay does a pretty good job of monitoring and screening merchants; Dhgate's does not.
I would not recommend shopping from Dhgate's. However, I would recommend shopping or doing business as a merchant with eBay.