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Dhgate

Auctions and Internet Stores
  • 27 ISSUES RESOLVED
  • 1448 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $374 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Customer service 25
  • Prices 15
  • Products 15
  • Product diversity 13
  • Pricing 12

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1074 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Vantheretromerchant

No comparison, other than it appears that Date copied eBay's website templates with slight modification.Dhgate's home office is Hong Kong.

eBay's home office is in Northern California. You cannot speak to a "live" representative from Dhgate's; although it may take a little digging, you can speak with a "live" representative from eBay. eBay does a pretty good job of monitoring and screening merchants; Dhgate's does not.

I would not recommend shopping from Dhgate's.However, I would recommend shopping or doing business as a merchant with eBay.