Start a new comparison
Delete

Dhgate

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 1072 TOTAL REVIEWS
  • $92.4K CLAIMED LOSSES
  • $374 AVERAGE LOSS
2.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Customer service 16
  • Product diversity 13
  • Good price 11
  • Pricing 9
  • Variety of sellers 8

Customers don't like

  • Customer service29
  • Being lied to23
  • False tracking number18
  • Waste of time14
  • No refund13
Delete

Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1043 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for buyer9
  • No protection for seller9
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Vantheretromerchant
Newland, North Carolina, United States #1182550
No comparison, other than it appears that Date copied eBay's website templates with slight modification. Dhgate's home office is Hong Kong. eBay's home office is in Northern California. You cannot speak to a "live" representative from Dhgate's; although it may take a little digging, you can speak with a "live" representative from eBay. eBay does a pretty good job of monitoring and screening merchants; Dhgate's does not. I would not recommend shopping from Dhgate's. However, I would recommend shopping or doing business as a merchant with eBay.