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Dhgate

3.3
?

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  • 22 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2578 TOTAL REVIEWS
Rank
15 out of 454
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    464
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    3%
Top Products and Services
3
421 reviews
3.9
411 reviews
4.3
165 reviews

Ebay

1.9
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1321 TOTAL REVIEWS
Rank
64 out of 454
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    06:12
  • ISSUES RESOLVED
    0%
Top Products and Services
2
155 reviews
2.1
100 reviews
2.4
43 reviews

How would you compare Dhgate vs Ebay?

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Anonymous
Newland, North Carolina, United States #1182550

No comparison, other than it appears that Date copied eBay's website templates with slight modification. Dhgate's home office is Hong Kong.

eBay's home office is in Northern California. You cannot speak to a "live" representative from Dhgate's; although it may take a little digging, you can speak with a "live" representative from eBay. eBay does a pretty good job of monitoring and screening merchants; Dhgate's does not.

I would not recommend shopping from Dhgate's. However, I would recommend shopping or doing business as a merchant with eBay.

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