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Dhgate

Auctions and Internet Stores
  • 9 ISSUES RESOLVED
  • 893 TOTAL REVIEWS
  • $81.5K CLAIMED LOSSES
  • $364 AVERAGE LOSS
2.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Product diversity 10
  • Customer service 10
  • Good price 6
  • Pricing 6
  • Variety of sellers 5

Customers don't like

  • Customer service28
  • Being lied to22
  • False tracking number17
  • Waste of time14
  • No refund13
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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1034 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Honest seller 5
  • Access to consumers 4
  • Website appeared to show desirable items 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated10
  • No protection for seller9
  • No protection for buyer8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Vantheretromerchant
Vantheretromerchant Newland, North Carolina, United States #1182550
No comparison, other than it appears that Date copied eBay's website templates with slight modification. Dhgate's home office is Hong Kong. eBay's home office is in Northern California. You cannot speak to a "live" representative from Dhgate's; although it may take a little digging, you can speak with a "live" representative from eBay. eBay does a pretty good job of monitoring and screening merchants; Dhgate's does not. I would not recommend shopping from Dhgate's. However, I would recommend shopping or doing business as a merchant with eBay.