Dhgate vs Ebay

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Dhgate

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 734 TOTAL REVIEWS
  • $77.8K CLAIMED LOSSES
  • $383 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Product diversity 12
  • Customer service 8
  • Pricing 7
  • Variety of sellers 5
  • Online customer service 4

Customers don't like

  • Customer service27
  • Being lied to22
  • False tracking number17
  • Waste of time14
  • No refund13

Products by Dhgate

No items

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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1021 TOTAL REVIEWS
  • $770K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Honest seller 5
  • Access to consumers 4
  • Website appeared to show desirable items 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service16
  • Not feeling protected11
  • Dishonest sellers tolerated9
  • No protection for seller9
  • No protection for buyer9

Products by Ebay

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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