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Dhgate

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 1072 TOTAL REVIEWS
  • $92.4K CLAIMED LOSSES
  • $374 AVERAGE LOSS
2.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Customer service 16
  • Product diversity 13
  • Good price 11
  • Pricing 9
  • Variety of sellers 8

Customers don't like

  • Customer service29
  • Being lied to23
  • False tracking number18
  • Waste of time14
  • No refund13
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Dubli

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $63.8K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
2.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Number of brand name stores 5
  • Concept 3
  • Ease of use 2
  • Savings 2
  • Not having lost any money and shopping at the mall 2

Customers don't like

  • Terrible cash back payment program10
  • No refund or customer service9
  • Cashback payment program6
  • Kept finding reasons not to pay3
  • Unprofessional customer support2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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