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Dhgate

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 1817 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $335 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Customer service 38
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service13
  • False tracking number8
  • No refund8
  • Deceitful tactics6
  • Shipping time5
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Dubli

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $63.8K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Number of brand name stores 5
  • Cashback and easy to use 3
  • Concept 3
  • Not having lost any money and shopping at the mall 2
  • Savings 2

Customers don't like

  • No refund or customer service5
  • Cashback payment program3
  • Couldnt understand system1
  • Kept finding reasons not to pay1
  • Face that it is a scam operation pyramid scheme1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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