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Dhgate

E-commerce
  • 19 ISSUES RESOLVED
  • 2355 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $312 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Customer service 40
  • Prices 18
  • Products 15
  • Price 15
  • Good price 13

Customers don't like

  • Customer service40
  • No refund8
  • False tracking number8
  • Deceitful tactics8
  • Shipping time5
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Dubli

E-commerce
  • 1 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $77.6K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Number of brand name stores 5
  • Concept 3
  • Cashback and easy to use 3
  • Savings 2
  • Ease of use 2

Customers don't like

  • No refund or customer service5
  • Cashback payment program5
  • Platform sucks payout is meaningless1
  • Kept finding reasons not to pay1
  • Face that it is a scam operation pyramid scheme1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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