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Dhgate

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1449 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $374 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 26
  • Prices 15
  • Products 15
  • Product diversity 13
  • Pricing 12

Customers don't like

  • Customer service30
  • Being lied to23
  • False tracking number19
  • No refund14
  • Waste of time14
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Dressilyme

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $307 AVERAGE LOSS
3.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Timely delivery and customer service 5
  • One of the bridesmaid dresses 1
  • Quality of the dress 1
  • Quality of the convertible dress 1

Customers don't like

  • Colour chart is not correct2
  • Sales of nonexistent merchandise refusal bank refund2
  • Delivery2
  • Excuses and lying2
  • Refusal to replace or refund1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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