PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Reachlocal and DexYP as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Reachlocal
DexYP

Reachlocal and DexYP Overview

Total reviews
74
61
Company responses
38
60
Issues resolved
2
1

Reachlocal was first mentioned on PissedConsumer on Apr 15, 2010 and since then this brand received 74 reviews. It is 13 reviews more than DexYP received since Jul 6, 2017. DexYP responds to reviews and communicates with its consumers more often than Reachlocal. DexYP customer service team contacts its customers via PissedConsumer.com in 98 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Reachlocal customer support team than with DexYP customer service.

Reachlocal and DexYP Consumer Ratings

Rank
24 out of 403 in PR and Marketing category
23 out of 403 in PR and Marketing category
Staff
41 in category
46 in category
Website
51 in category
57 in category
Price Affordability
46 in category
42 in category

According to consumer ratings and reviews, DexYP ranks 1 points higher in the PR and Marketing category than Reachlocal. People gave Reachlocal 1.2 stars for Staff criterion in PR and Marketing category and it is 71 points higher than the worst rated brand in this category. At the same time, DexYP was rated 1.1 stars for Staff criterion in this category and it is 66 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Reachlocal has a higher rating than DexYP. Regarding Price Affordability criterion, consumers gave Reachlocal 1 stars and it is 59% greater than other in category. DexYP however was rated 1.1 stars and it is 63% greater than other in category.

Reachlocal and DexYP Rating Details

Staff
1.2 (13 reviews)
1.1 (34 reviews)
Reviewer's quote

I did some research, and went as far as contacting Google - I found out they only spend 55% of your spend online! The rest is all MARGIN! to pay for their staff, offices, phones, car expenses. Google is cost per click, reachlocal uk is cost per visit !! Because it has margin built in. I have...

PissedConsumer562369

That discussion took place over a month ago and as of today September 18, 2017 she has not followed through with that promise and their web site staff has stopped working on my web site. Right now they are in breach of my contract with them. After reading all of their bad reviews it appears that...

Ved
Website
1.5 (13 reviews)
1.4 (32 reviews)
Reviewer's quote

They clearly only care about directing as many people to your website without them be valuable leads. They just want to make sure they get their clicks, so they can have another cycle(another payment from you) I was also paying for a website. The website was designed well but I was paying much much...

PissedConsumer921043

...It took them 4 months to finish the website. Meanwhile, they have billed me $600. 00 before even got one customer...

Eugene D
Price Affordability
1 (11 reviews)
1.1 (32 reviews)
Reviewer's quote

spent over $6000 on social mediawhat a waist of moneywe have our own anaylitics and we only had 5 clicks to our website

peter k

Now with the pricing of the print for next year, no your price should not increase next year, unless you go to a bigger ad. Far as the “Tulsa Internet” yes you can make changes at anytime either the via the Portal or myself, that date is just for out backend side of things. Far as the online...

Runa

Reachlocal and DexYP Pros and Cons

Pros
  • Sales people dress nice
  • Ppc trackability
  • Nice website
  • Website because i designed it
Cons
  • Poor performance of work
  • Being misled
  • Everthing about this company
  • Lack of customer service
  • Predatory practices lack of customer services racket to steal
  • Entire experience

Reachlocal and DexYP Most Positive Reviews

Top rated reviews
5

Am a Indian astrologer I advertise my business in this company but these people. Cheated me very badly don't trust them

5

This is the worst advertising company I have ever come across in my life. I was sold this Thryv program which is a joke...

Reachlocal and DexYP Most Critical Reviews

Lowest rated reviews
1

This was the worst advertising money ever spent. I thought it was odd that the rep would not tell me how much I was...

1

Sales offered in writing a 90 trial...their Corp didn't honor sales statement and billed for a year. Their marketing...

Reachlocal and DexYP Latest Reviews

Recent published reviews
1

spent over $6000 on social media
what a waist of money
we have our own anaylitics and we only had 5 clicks to our website

Read all 74 reviews

I cancelled my account in June 2019, still got bills through September called and spoke to Scott Wilson, and he said bil...

Read all 61 reviews

Reachlocal and DexYP Products and Services

Most reviewed product and services
  • Reachlocal Internet Marketing Service (6 reviews)
  • Reachlocal Customer Care (5 reviews)
  • Reachlocal Seo Service (1 review)
  • Dexyp Internet Marketing Service (22 reviews)
  • Dexyp Customer Care (10 reviews)
  • Dexyp Seo Service (5 reviews)