PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DexYP and Reachlocal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DexYP
Reachlocal

DexYP and Reachlocal Overview

Total reviews 74 74
Company responses 60 38
Issues resolved 1 2

DexYP and Reachlocal Consumer Ratings

Rank
38 out of 301 in PR and Marketing category
27 out of 301 in PR and Marketing category
Customer service
126 in category
34 in category
Product or Service Quality
50 in category
57 in category
Exchange, Refund and Cancellation Policy
110 in category
36 in category
Price Affordability
50 in category
53 in category

DexYP and Reachlocal Rating Details

Customer service
1 (45 reviews)
1.9 (7 reviews)
Reviewer's quote

...called customer service, and they no answer in the beginning of when my website would be completed. Finally, I gave up, until I received the bill. Now my bill is over $1700 and has been sent to collections...

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...I was getting called from solicitors than actual customers. I was losing money from their service. The people calling me would sometimes ask useless questions and nothing else...

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Product or Service Quality
1 (41 reviews)
1 (3 reviews)
Reviewer's quote

It took me quite sometime and using THEIR own phone system to PROVE I never ordered service but I am STILL receiving bills for a CLOSED account! This account was CLOSED in MARCH 2018 and I'm STILL being billed! ***..

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I am a pest controller and paid $1780 to advertise my businesses. And in return I got very big zero. They do not have basic level of honesty and intergrity. Free site like gumtree is far better then Reach local. I strongly suggest anyone to avoid them. Bal 042479****

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Exchange, Refund and Cancellation Policy
1 (39 reviews)
1.3 (11 reviews)
Reviewer's quote

We called to inform this company of the closure and got a cancellation confirmation number and told we would not be receiving any further invoices. Unfortunately, they are not a business of holding their word or honor. We continue to receive invoices, now with interest!! How awful to deal with such...

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...Please look into the matter and cancel my contract with no cancellation fees and refund the amount paid for nothing. Ramneek Trehan Trehan & Company - Edmonton..

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Price Affordability
1.1 (38 reviews)
1 (11 reviews)
Reviewer's quote

Now with the pricing of the print for next year, no your price should not increase next year, unless you go to a bigger ad. Far as the “Tulsa Internet” yes you can make changes at anytime either the via the Portal or myself, that date is just for out backend side of things. Far as the online...

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spent over $6000 on social mediawhat a waist of moneywe have our own anaylitics and we only had 5 clicks to our website

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DexYP and Reachlocal Pros and Cons

Pros
  • Website because i designed it
  • Sales people dress nice
  • Ppc trackability
  • Nice website
Cons
  • Lack of customer service
  • Predatory practices lack of customer services racket to steal
  • Entire experience
  • Poor performance of work
  • Being misled
  • Everthing about this company

DexYP and Reachlocal Most Positive Reviews

Top rated reviews
5

This is the worst advertising company I have ever come across in my life. I was sold this Thryv program which is a joke...

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5

Am a Indian astrologer I advertise my business in this company but these people. Cheated me very badly don't trust them

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No votes
4.5

ReachLocal delivers fantastic service. I have attended Free Digital Marketing Events at Google's head office with the Re...

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DexYP and Reachlocal Most Critical Reviews

Lowest rated reviews
1

Sales offered in writing a 90 trial...their Corp didn't honor sales statement and billed for a year. Their marketing...

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1

This was the worst advertising money ever spent. I thought it was odd that the rep would not tell me how much I was...

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1

Poor or non existing customer service. tried to end services at the end of the service contracted period. Had problems...

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1

please be very careful we should report this company as they steal customers money they trick them first two. months wer...

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DexYP and Reachlocal Latest Reviews

Recent published reviews
1

Tried multiple times to cancel service from 2014. Asked for a current agreement. They produced nothing yet bills and...

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1

spent over $6000 on social media
what a waist of money
we have our own anaylitics and we only had 5 clicks to our website

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No votes

You need to stop trying ripping off and stealing from random companies and from innocent people!!!!!! You are just a...

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No votes

We signed up in November 2017. We signed up for 4 months SEM, we were inundated with sales calls and wrong numbers....

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DexYP and Reachlocal Products and Services

Most reviewed product and services
  • Dexyp Internet Marketing Service (22 reviews)
  • Dexyp Seo Service (5 reviews)
  • Dexyp Web Development (2 reviews)
  • Reachlocal Internet Marketing Service (6 reviews)
  • Reachlocal Seo Service (1 review)