PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hibu and DexYP as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hibu

Hibu

Has Verified Representatives
2.3
Hibu
DexYP

Hibu and DexYP Overview

Total reviews
207
73
Company responses
321
60
Issues resolved
4
1

Hibu and DexYP Consumer Ratings

Rank
23 out of 276 in PR and Marketing category
32 out of 276 in PR and Marketing category
Customer service
38 in category
107 in category
Exchange, Refund and Cancellation Policy
34 in category
93 in category
Website
48 in category
56 in category
Price Affordability
36 in category
45 in category

Hibu and DexYP Rating Details

Customer service
1.2 (97 reviews)
1 (44 reviews)
Reviewer's quote

...customer service is non-existent. the "product" is below par and will NOT help advance your digital presence...

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...called customer service, and they no answer in the beginning of when my website would be completed. Finally, I gave up, until I received the bill. Now my bill is over $1700 and has been sent to collections...

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Exchange, Refund and Cancellation Policy
1.1 (91 reviews)
1 (39 reviews)
Reviewer's quote

...I asked for an email with a cancellation #...

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We called to inform this company of the closure and got a cancellation confirmation number and told we would not be receiving any further invoices. Unfortunately, they are not a business of holding their word or honor. We continue to receive invoices, now with interest!! How awful to deal with such...

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Website
1.6 (88 reviews)
1.4 (37 reviews)
Reviewer's quote

...Their website design and ad campaigns were a joke. Salespeople were inexperienced and keep passing the buck to other departments. Run away!..

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The sales pitch was very polished, but the problems with performance were immediate, including the wrong phone number being posted on my website for nearly a month, the website not functioning, the mobile version not functioning, and the fill-forms not functioning for long periods of time....

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Price Affordability
1.4 (87 reviews)
1.1 (38 reviews)
Reviewer's quote

You will have to call in and try to negotiate the price for the 2019 year. " He said, how he agrees, that he can see why it was misleading, but there was nothing he can do about it. I called back to the main office, explained all of this, again, to the new financial person over the phone, who said...

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Now with the pricing of the print for next year, no your price should not increase next year, unless you go to a bigger ad. Far as the “Tulsa Internet” yes you can make changes at anytime either the via the Portal or myself, that date is just for out backend side of things. Far as the online...

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Hibu and DexYP Pros and Cons

Pros
  • Terribal
  • Local rep
  • Customer services reps
  • Website because i designed it
Cons
  • Customer service
  • Deceptive fraudulent sales practices
  • Customer service was very poor
  • Lack of customer service
  • Predatory practices lack of customer services racket to steal
  • Entire experience

Hibu and DexYP Most Positive Reviews

Top rated reviews
5

I am very proud of the marketing Hibu is doing for us. The missing piece of my business puzzle has been found. Thank...

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5

This is the worst advertising company I have ever come across in my life. I was sold this Thryv program which is a joke...

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4

I paid for advertising with hibu. They promised the world. But delivered nothing! After two months they got me on...

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No votes

Hibu and DexYP Most Critical Reviews

Lowest rated reviews
1

After writing several complaints against them,and calling them Hibu still will not try to resolve an issue they...

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1

Sales offered in writing a 90 trial...their Corp didn't honor sales statement and billed for a year. Their marketing...

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1

I advertised with this company, they made mistakes on the advertising and they are were not responsive and not even...

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1

Poor or non existing customer service. tried to end services at the end of the service contracted period. Had problems...

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Hibu and DexYP Latest Reviews

Recent published reviews
1

This company, Yellow Book Hibu sued me in the wrong venue. After moving the venue to the correct place, they filed suit...

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No votes

You need to stop trying ripping off and stealing from random companies and from innocent people!!!!!! You are just a...

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No votes

In 2013 I went to court with Hibu / Yellow Book over a 2009 advertisement that I refused to pay for that was not...

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1

Phone calls have gone unanswered; customer service reps are clueless; have even sent registered mail to company; Yellow...

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Hibu and DexYP Products and Services

Most reviewed product and services
  • Hibu Internet Marketing Service (24 reviews)
  • Hibu Website (22 reviews)
  • Hibu Advertisement (20 reviews)
  • Dexyp Internet Marketing Service (22 reviews)
  • Dexyp Customer Care (13 reviews)
  • Dexyp Seo Service (5 reviews)