PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hibu and DexYP as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hibu

Hibu

Has verified representatives
2.4
DexYP

DexYP

2.4
Hibu
DexYP

Hibu and DexYP Overview

Total reviews
199
61
Company responses
316
60
Issues resolved
4
1

Hibu was first mentioned on PissedConsumer on Jul 22, 2013 and since then this brand received 199 reviews. It is 138 reviews more than DexYP received since Jul 6, 2017. Hibu responds to reviews and communicates with its consumers more often than DexYP. Hibu customer service team contacts its customers via PissedConsumer.com in 159 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Hibu customer support team and DexYP customer service.

Hibu and DexYP Consumer Ratings

Rank
21 out of 403 in PR and Marketing category
23 out of 403 in PR and Marketing category
Customer service
36 in category
95 in category
Exchange, Refund and Cancellation Policy
31 in category
79 in category
Staff
40 in category
46 in category

According to consumer ratings and reviews, Hibu ranks 2 points higher in the PR and Marketing category than DexYP. People gave Hibu 1.2 stars for Customer service criterion in PR and Marketing category and it is 85 points higher than the worst rated brand in this category. At the same time, DexYP was rated 1 stars for Customer service criterion in this category and it is 26 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Hibu has a higher rating than DexYP. Regarding Staff criterion, consumers gave Hibu 1.2 stars and it is 67% greater than other in category. DexYP however was rated 1.1 stars and it is 62% greater than other in category.

Hibu and DexYP Rating Details

Customer service
1.2 (91 reviews)
1 (36 reviews)
Reviewer's quote

...Beware of the polite and apologetic sales people, customer service, investigation department, and digital department, it is all a FACADE!!!..

PissedConsumer1695252

...called customer service, and they no answer in the beginning of when my website would be completed. Finally, I gave up, until I received the bill. Now my bill is over $1700 and has been sent to collections...

Eugene D
Exchange, Refund and Cancellation Policy
1.1 (86 reviews)
1 (32 reviews)
Reviewer's quote

Tried to cancel my account 3 months in a row and was told that the original person that signed up for the account has to cancel it and that person is no longer employed here and it does not matter is i am the owner they will not let me cancel .. and get upset when i disputed the charges

Jack T

No increase in business. The calls I do get are from customers across the state or want free tech support over the phone. Since signing up I get 10 telemarketer calls a day and numerous scam e mails wanting me to take a credit card over the phone and then ship out computers to a out of state...

Nicholas C
Staff
1.2 (84 reviews)
1.1 (34 reviews)
Reviewer's quote

...My question to Hibu is, how much man power has your staff spent on this account to collect $120 when you should not have been paid anything for the months the credit card company could not reverse! Doesn't seem like good management on your part to spend more than $120 to collect $120!..

Staci

That discussion took place over a month ago and as of today September 18, 2017 she has not followed through with that promise and their web site staff has stopped working on my web site. Right now they are in breach of my contract with them. After reading all of their bad reviews it appears that...

Ved

Hibu and DexYP Pros and Cons

Pros
  • Terribal
  • Local rep
  • Customer services reps
  • Website because i designed it
Cons
  • Customer service
  • Deceptive fraudulent sales practices
  • Customer service was very poor
  • Lack of customer service
  • Predatory practices lack of customer services racket to steal
  • Entire experience

Hibu and DexYP Most Positive Reviews

Top rated reviews
5

I am very proud of the marketing Hibu is doing for us. The missing piece of my business puzzle has been found. Thank...

5

This is the worst advertising company I have ever come across in my life. I was sold this Thryv program which is a joke...

Hibu and DexYP Most Critical Reviews

Lowest rated reviews
1

I tried Yellow book for 12 months. It was $75 a month, after 9 months she came around wanted to sell it to me again and...

1

Sales offered in writing a 90 trial...their Corp didn't honor sales statement and billed for a year. Their marketing...

Hibu and DexYP Latest Reviews

Recent published reviews
1

Just a terrible all around experience. Shame on me for not doing my due diligence before signing a contract with them....

Read all 199 reviews

I cancelled my account in June 2019, still got bills through September called and spoke to Scott Wilson, and he said bil...

Read all 61 reviews

Hibu and DexYP Products and Services

Most reviewed product and services
  • Hibu Internet Marketing Service (23 reviews)
  • Hibu Website (22 reviews)
  • Hibu Customer Care (20 reviews)
  • Dexyp Internet Marketing Service (22 reviews)
  • Dexyp Customer Care (10 reviews)
  • Dexyp Seo Service (5 reviews)