PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DexYP and Hibu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hibu

Hibu

Has Verified Representatives
2.3
DexYP
Hibu

DexYP and Hibu Overview

Total reviews 74 214
Company responses 60 329
Issues resolved 1 4

DexYP and Hibu Consumer Ratings

Rank
38 out of 301 in PR and Marketing category
28 out of 301 in PR and Marketing category
Customer service
No votes
43 in category
Product or Service Quality
No votes
41 in category
Exchange, Refund and Cancellation Policy
No votes
36 in category
Price Affordability
No votes
39 in category

DexYP and Hibu Rating Details

Customer service
No votes
1.2 (103 reviews)
Reviewer's quote

...called customer service, and they no answer in the beginning of when my website would be completed. Finally, I gave up, until I received the bill. Now my bill is over $1700 and has been sent to collections...

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...customer service is non-existent. the "product" is below par and will NOT help advance your digital presence...

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Product or Service Quality
No votes
1.2 (89 reviews)
Reviewer's quote

It took me quite sometime and using THEIR own phone system to PROVE I never ordered service but I am STILL receiving bills for a CLOSED account! This account was CLOSED in MARCH 2018 and I'm STILL being billed! ***..

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...Their quality of service is awful. They haven't updated our information for 6 years, and we have been trying to communicate with them nonstop. They make you pay additional fees for literally everything, even if we don't want it...

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Exchange, Refund and Cancellation Policy
No votes
1.1 (97 reviews)
Reviewer's quote

We called to inform this company of the closure and got a cancellation confirmation number and told we would not be receiving any further invoices. Unfortunately, they are not a business of holding their word or honor. We continue to receive invoices, now with interest!! How awful to deal with such...

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...I asked for an email with a cancellation #...

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Price Affordability
No votes
1.4 (93 reviews)
Reviewer's quote

Now with the pricing of the print for next year, no your price should not increase next year, unless you go to a bigger ad. Far as the “Tulsa Internet” yes you can make changes at anytime either the via the Portal or myself, that date is just for out backend side of things. Far as the online...

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You will have to call in and try to negotiate the price for the 2019 year. " He said, how he agrees, that he can see why it was misleading, but there was nothing he can do about it. I called back to the main office, explained all of this, again, to the new financial person over the phone, who said...

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DexYP and Hibu Pros and Cons

Pros
  • Website because i designed it
  • Terribal
  • Local rep
  • Customer services reps
Cons
  • Lack of customer service
  • Predatory practices lack of customer services racket to steal
  • Entire experience
  • Customer service
  • Ripped off
  • Deceptive fraudulent sales practices

DexYP and Hibu Most Positive Reviews

Top rated reviews
5

This is the worst advertising company I have ever come across in my life. I was sold this Thryv program which is a joke...

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5

I am very proud of the marketing Hibu is doing for us. The missing piece of my business puzzle has been found. Thank...

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No votes
4

I paid for advertising with hibu. They promised the world. But delivered nothing! After two months they got me on...

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DexYP and Hibu Most Critical Reviews

Lowest rated reviews
1

Sales offered in writing a 90 trial...their Corp didn't honor sales statement and billed for a year. Their marketing...

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1

After writing several complaints against them,and calling them Hibu still will not try to resolve an issue they...

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1

Poor or non existing customer service. tried to end services at the end of the service contracted period. Had problems...

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1

I advertised with this company, they made mistakes on the advertising and they are were not responsive and not even...

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DexYP and Hibu Latest Reviews

Recent published reviews
1

Tried multiple times to cancel service from 2014. Asked for a current agreement. They produced nothing yet bills and...

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No votes

Eager to get started with my new business, I reached out to a rep at Hibu to discuss my ideas for my web page. The rep...

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No votes

You need to stop trying ripping off and stealing from random companies and from innocent people!!!!!! You are just a...

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1

Hibu does not want to help you. They make it extremely difficult to get things done efficiently. We are still trying to...

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DexYP and Hibu Products and Services

Most reviewed product and services
  • Dexyp Internet Marketing Service (22 reviews)
  • Dexyp Seo Service (5 reviews)
  • Dexyp Web Development (2 reviews)
  • Hibu Internet Marketing Service (24 reviews)
  • Hibu Advertisement (21 reviews)
  • Hibu Web Design Service (16 reviews)