PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DexYP and Hibu as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DexYP

DexYP

2.3
Hibu

Hibu

Has verified representatives
2.4
DexYP
Hibu

DexYP and Hibu Overview

Total reviews
65
202
Company responses
60
319
Issues resolved
1
4

Hibu was first mentioned on PissedConsumer on Jul 22, 2013 and since then this brand received 202 reviews. It is 137 reviews more than DexYP received since Jul 6, 2017. Hibu responds to reviews and communicates with its consumers more often than DexYP. Hibu customer service team contacts its customers via PissedConsumer.com in 158 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with DexYP customer support team and Hibu customer service.

DexYP and Hibu Consumer Ratings

Rank
28 out of 279 in PR and Marketing category
21 out of 279 in PR and Marketing category
Customer service
97 in category
36 in category
Product or Service Quality
43 in category
37 in category
Staff
46 in category
41 in category

According to consumer ratings and reviews, Hibu ranks 7 points higher in the PR and Marketing category than DexYP. People gave DexYP 1 stars for Customer service criterion in PR and Marketing category and it is 26 points higher than the worst rated brand in this category. At the same time, Hibu was rated 1.2 stars for Customer service criterion in this category and it is 87 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Hibu has a higher rating than DexYP. Regarding Staff criterion, consumers gave DexYP 1.1 stars and it is 63% greater than other in category. Hibu however was rated 1.2 stars and it is 67% greater than other in category.

DexYP and Hibu Rating Details

Customer service
1 (38 reviews)
1.2 (93 reviews)
Reviewer's quote

...called customer service, and they no answer in the beginning of when my website would be completed. Finally, I gave up, until I received the bill. Now my bill is over $1700 and has been sent to collections...

Eugene D

I cannot find a customer service number except for the digital products. If I don't receive a call or contact information by 12:00 noon of January 15, 2020, I will fill out the paperwork at the bank to have your auto withdraw from my checking account. I have entered all 3 different emails that I...

Judy S
Product or Service Quality
1.1 (36 reviews)
1.3 (80 reviews)
Reviewer's quote

It took me quite sometime and using THEIR own phone system to PROVE I never ordered service but I am STILL receiving bills for a CLOSED account! This account was CLOSED in MARCH 2018 and I'm STILL being billed! ***..

Jeanne L

...Customer service is non-existent. They eventually threaten you with lawsuits. This is not a good way to build any kind of trust or gain repeat client...

Ron P
Staff
1.1 (35 reviews)
1.2 (85 reviews)
Reviewer's quote

That discussion took place over a month ago and as of today September 18, 2017 she has not followed through with that promise and their web site staff has stopped working on my web site. Right now they are in breach of my contract with them. After reading all of their bad reviews it appears that...

Ved

...My question to Hibu is, how much man power has your staff spent on this account to collect $120 when you should not have been paid anything for the months the credit card company could not reverse! Doesn't seem like good management on your part to spend more than $120 to collect $120!..

Staci

DexYP and Hibu Pros and Cons

Pros
  • Website because i designed it
  • Terribal
  • Local rep
  • Customer services reps
Cons
  • Lack of customer service
  • Predatory practices lack of customer services racket to steal
  • Entire experience
  • Customer service
  • Deceptive fraudulent sales practices
  • Customer service was very poor

DexYP and Hibu Most Positive Reviews

Top rated reviews
5

This is the worst advertising company I have ever come across in my life. I was sold this Thryv program which is a joke...

5

I am very proud of the marketing Hibu is doing for us. The missing piece of my business puzzle has been found. Thank...

DexYP and Hibu Most Critical Reviews

Lowest rated reviews
1

Sales offered in writing a 90 trial...their Corp didn't honor sales statement and billed for a year. Their marketing...

1

I tried Yellow book for 12 months. It was $75 a month, after 9 months she came around wanted to sell it to me again and...

DexYP and Hibu Latest Reviews

Recent published reviews
1

I have notified them verbally and in writing and yet they continue to bill us. This has been going on for 3 months now

Read all 65 reviews
1

I am trying to find someone to help me with monthly charges that I wish to stop. I have a contract for telephone book an...

Read all 202 reviews

DexYP and Hibu Products and Services

Most reviewed product and services
  • Dexyp Internet Marketing Service (22 reviews)
  • Dexyp Customer Care (11 reviews)
  • Dexyp Seo Service (5 reviews)
  • Hibu Internet Marketing Service (23 reviews)
  • Hibu Website (22 reviews)
  • Hibu Advertisement (20 reviews)