PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dex Media and Top Shelf Marketing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dex Media
Top Shelf Marketing

Dex Media and Top Shelf Marketing Overview

Total reviews
50
9
Company responses
6
0
Issues resolved
0
0

Dex Media and Top Shelf Marketing Consumer Ratings

Rank
62 out of 287 in PR and Marketing category
68 out of 287 in PR and Marketing category
Customer service
136 in category
41 in category
Product or Service Quality
119 in category
41 in category
Value for money
41 in category
33 in category
Reliability
39 in category
36 in category

Dex Media and Top Shelf Marketing Rating Details

Customer service
1 (28 reviews)
1.2 (6 reviews)
Reviewer's quote

I am a customer who has been trying to cancel my services for a month now based on lack of customer service. I have been trying to get answers from my sales manager and other managers with no response or follow up to any of my concerns. Up front everyone at Dex was all excited in telling me how...

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...Terrible customer service, always taking the site down without notification and way too expensive for what they do. Then they just now tell me that they are using THEIR supplier for this drop ship site when I told them in the beginning that I had my own supplier. Please be wary..

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Product or Service Quality
1 (25 reviews)
1.2 (6 reviews)
Reviewer's quote

I had a service rep call and we signed up for everything we had in the past year and the price was to go up by a couple of dollars. That did not happen, it is up around $100. Have called them and get told lies...

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I have had since I signed with nothing but bad things happen to me since I signed with Top Shelf to build me a web site so I could earn extra money to retire on. I have had the same experiences as most people have had with them. I have lost $11,000.00 with them and another $10,000 to help me build...

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Value for money
1 (25 reviews)
1.3 (6 reviews)
Reviewer's quote

...Find something more productive to do with your money like putting it through the shredder..

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...After you sign with Top Shelf, Position Gurus called with more promises of course more money involved. We have been burned very badly with additional companies. They pass your file around once they know you are an easy mark...

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Reliability
1 (24 reviews)
1.2 (6 reviews)
Reviewer's quote

I can not get away from this company. If there is a class action suit against them I definitely want in on it. Dex yp, Thryv Dex Media are all the same place apparently and the biggest rip off I have ever dealt with.

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I bought a website from Top Shelf and they said they would train me on Marketing my website. First of all, they do not know google analytics so I never would show up on google. I never received one customer from my website because all they do is show you how to post ads about your website on social...

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Dex Media and Top Shelf Marketing Pros and Cons

Pros
  • Zero pro
  • No pros thus far
  • Game plan up front
No votes
Cons
  • Wont let you cancel
  • Continue charging me even after cancelling
  • Wont stop service and keep charging me
  • Are scams ceater and liars

Dex Media and Top Shelf Marketing Most Critical Reviews

Lowest rated reviews
1

I paid Dex Media one year(contract) for services I never received. For one year all I received was promises and lies. I...

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1

They are taking them down. See the attached letter, they are sending these out. Finally there seems to be a little justi...

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1

I have had a horrible experience with Dex Media, We pay about $600.00 a month and the ad was wrong I asked for it to...

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1

I bought a website from Top Shelf and they said they would train me on Marketing my website. First of all, they do not...

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Dex Media and Top Shelf Marketing Latest Reviews

Recent published reviews
1

This company is nothing but a bunch of lying, stealing, crooks. They lie and tell you anything they think you want to he...

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No votes

I INVESTED IN top SHELF e COMMERCE. they HAD LADIES CALL ME AND FILL THE AIR WITH NOISE. they DID NOT RESPOND TO MY EFFO...

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1

quit dex media
again and again they just keep charging my card
they do NOTHING but charge

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1

I have had since I signed with nothing but bad things happen to me since I signed with Top Shelf to build me a web site...

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Dex Media and Top Shelf Marketing Products and Services

Most reviewed product and services
  • Dex Media Internet Marketing Service (15 reviews)
  • Dex Media Customer Care (9 reviews)
  • Dex Media Advertisement (7 reviews)
  • Top Shelf Marketing Customer Care (3 reviews)
  • Top Shelf Marketing Internet Marketing Service (2 reviews)
  • Top Shelf Marketing Web Development (1 review)