PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Reachlocal and Dex Media as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Reachlocal
Dex Media

Reachlocal and Dex Media Overview

Total reviews 74 50
Company responses 38 6
Issues resolved 2 0

Reachlocal and Dex Media Consumer Ratings

Rank
25 out of 295 in PR and Marketing category
62 out of 295 in PR and Marketing category
Website
51 in category
64 in category
Exchange, Refund and Cancellation Policy
30 in category
125 in category
Price Affordability
50 in category
41 in category
Discounts and Special Offers
23 in category
34 in category

Reachlocal and Dex Media Rating Details

Website
1.5 (13 reviews)
1.1 (23 reviews)
Reviewer's quote

They clearly only care about directing as many people to your website without them be valuable leads. They just want to make sure they get their clicks, so they can have another cycle(another payment from you) I was also paying for a website. The website was designed well but I was paying much much...

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...They just make an ad for you on their website, and rotate it on their website only! No customers have access to their website unless they do a specific search for dex media. This company has never been a good company. That's why they changed their name so many times...

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Exchange, Refund and Cancellation Policy
1.3 (11 reviews)
1 (23 reviews)
Reviewer's quote

...Please look into the matter and cancel my contract with no cancellation fees and refund the amount paid for nothing. Ramneek Trehan Trehan & Company - Edmonton..

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It seems to be policy to ignore all customer attempts to downgrade or cancel services. I contacted Dex Media in October, after our contract ended and was told i need to talk to our account rep. who never ever has returned a call nor has his supervisor...

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Price Affordability
1 (11 reviews)
1.3 (22 reviews)
Reviewer's quote

spent over $6000 on social mediawhat a waist of moneywe have our own anaylitics and we only had 5 clicks to our website

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I had a service rep call and we signed up for everything we had in the past year and the price was to go up by a couple of dollars. That did not happen, it is up around $100. Have called them and get told lies...

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Discounts and Special Offers
1.4 (9 reviews)
1.1 (16 reviews)
Reviewer's quote

I am a pest controller and paid $1780 to advertise my businesses. And in return I got very big zero. They do not have basic level of honesty and intergrity. Free site like gumtree is far better then Reach local. I strongly suggest anyone to avoid them. Bal 0424795614

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I can not get away from this company. If there is a class action suit against them I definitely want in on it. Dex yp, Thryv Dex Media are all the same place apparently and the biggest rip off I have ever dealt with.

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Reachlocal and Dex Media Pros and Cons

Pros
  • Sales people dress nice
  • Ppc trackability
  • Nice website
  • Zero pro
  • No pros thus far
  • Game plan up front
Cons
  • Poor performance of work
  • Being misled
  • Everthing about this company
  • Wont let you cancel
  • Continue charging me even after cancelling
  • Wont stop service and keep charging me

Reachlocal and Dex Media Most Positive Reviews

Top rated reviews
5

Am a Indian astrologer I advertise my business in this company but these people. Cheated me very badly don't trust them

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No votes
4.5

ReachLocal delivers fantastic service. I have attended Free Digital Marketing Events at Google's head office with the Re...

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No votes

Reachlocal and Dex Media Most Critical Reviews

Lowest rated reviews
1

This was the worst advertising money ever spent. I thought it was odd that the rep would not tell me how much I was...

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1

I paid Dex Media one year(contract) for services I never received. For one year all I received was promises and lies. I...

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1

please be very careful we should report this company as they steal customers money they trick them first two. months wer...

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1

I have had a horrible experience with Dex Media, We pay about $600.00 a month and the ad was wrong I asked for it to...

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Reachlocal and Dex Media Latest Reviews

Recent published reviews
1

spent over $6000 on social media
what a waist of money
we have our own anaylitics and we only had 5 clicks to our website

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1

This company is nothing but a bunch of lying, stealing, crooks. They lie and tell you anything they think you want to he...

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No votes

We signed up in November 2017. We signed up for 4 months SEM, we were inundated with sales calls and wrong numbers....

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1

quit dex media
again and again they just keep charging my card
they do NOTHING but charge

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Reachlocal and Dex Media Products and Services

Most reviewed product and services
  • Reachlocal Internet Marketing Service (6 reviews)
  • Reachlocal Customer Care (5 reviews)
  • Reachlocal Seo Service (1 review)
  • Dex Media Internet Marketing Service (15 reviews)
  • Dex Media Customer Care (9 reviews)
  • Dex Media Advertisement (7 reviews)