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Dex Media

Advertising
Has verified representatives
  • 0 ISSUES RESOLVED
  • 13 COMPANY RESPONSES
  • 13 TOTAL REVIEWS
  • $39.7K CLAIMED LOSSES
  • $4K AVERAGE LOSS
2.8
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website

No items

Customers don't like

  • Absolute disregard for customer service1
  • Lack of customer service1
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Mediacom

Telecommunications
  • 0 ISSUES RESOLVED
  • 594 TOTAL REVIEWS
  • $92.4K CLAIMED LOSSES
  • $616 AVERAGE LOSS
1.5
Customer service
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Customer service 4
  • Sales guy and manager 3
  • Pleasant technician 2
  • When it worked once 2
  • Tech who came to the house who was professional and polite 1

Customers don't like

  • Issue was not resolved13
  • How poor customer service is12
  • No one resolves problem12
  • No one resolves the problem12
  • Unable to resolve problem9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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