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Dex Media

Advertising
Has verified representatives
  • 0 ISSUES RESOLVED
  • 11 COMPANY RESPONSES
  • 11 TOTAL REVIEWS
  • $38.7K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.8
Customer service
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website

No items

Customers don't like

  • Lack of customer service1
  • Upsetting and disappointing1
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Exede

Telecommunications
  • 3 ISSUES RESOLVED
  • 503 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.3
Customer service
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Available in rural areas 14
  • Installer was very polite 5
  • Availiability 4
  • Them before i started using them 3
  • Technical support 2

Customers don't like

  • Being lied to27
  • Fraudulent product claims19
  • Internet speeds sucked17
  • False advertising12
  • False advertising11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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