PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Devere Group and Sharebuilder as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Devere Group
Sharebuilder

Devere Group and Sharebuilder Overview

Total reviews
63
49
Company responses
60
0
Issues resolved
1
0

Devere Group was first mentioned on PissedConsumer on Apr 15, 2010 and since then this brand received 63 reviews. It is 14 reviews more than Sharebuilder received since Apr 9, 2008.

Devere Group and Sharebuilder Consumer Ratings

Rank
115 out of 2347 in Financial Services category
209 out of 2347 in Financial Services category
Customer service
226 in category
132 in category
Product or Service Quality
252 in category
190 in category
Reliability
210 in category
213 in category

According to consumer ratings and reviews, Devere Group ranks 94 points higher in the Financial Services category than Sharebuilder. People gave Devere Group 1.3 stars for Customer service criterion in Financial Services category and it is 441 points higher than the worst rated brand in this category. At the same time, Sharebuilder was rated 1.8 stars for Customer service criterion in this category and it is 535 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sharebuilder has a higher rating than Devere Group. Regarding Reliability criterion, consumers gave Devere Group 1.2 stars and it is 69% greater than other in category. Sharebuilder however was rated 1.2 stars and it is 68% greater than other in category.

Devere Group and Sharebuilder Rating Details

Customer service
1.3 (25 reviews)
1.8 (16 reviews)
Reviewer's quote

...I will try to contact the Sovereign Trust in Guernsey directly, where my funds are managed, but not being in any way financially savvy, it would be nice if DeVere were to offer some final assistance for an unhappy former customer in order to close this sorry affair. Ian James..

Skyleigh

...has dishonest business practices including misrepresentation of deposit status (account restriction for 5 business days after a new deposit), poor client customer service, inability to efficiently refund customers of their rightful funds at account termination, and overall company disorganization....

Theseus
Product or Service Quality
1.1 (23 reviews)
1.4 (15 reviews)
Reviewer's quote

pension into the product he recommended which was an RBS Autocallable note based on the Russian, Chinese and Brazilian indices. This product has just matured after five years and has not done well. However the performances of the indices are such that based on Tim’s assurances at the time my...

Joette

..." I will say I have made a lot of money using this product - there are just several areas for easy improvement for the customer experience. ..

Colie
Reliability
1.2 (23 reviews)
1.2 (6 reviews)
Reviewer's quote

I moved my small QROPS of £58000 and 5 years later in a period of financial growth of about 10% per year I made a loss and they took £6250 in fees. How can this be legitimate.So disappointed and a little angry. Trust once lost is never recovered.

Stephen P

I like to know what happened to my acct. And my money

Melvin D

Devere Group and Sharebuilder Pros and Cons

Pros
  • Global scope
  • First contact was very professional
  • Keeps contact
  • Website tools
  • Simplicity of website
  • Published fee structure
Cons
  • Anything once they had my cash
  • Take no responsibilities for own mistakes
  • Questionable advice given environment and customer profile
  • Keeping accounts
  • Innaccurate cost basis
  • Customer service

Devere Group and Sharebuilder Most Positive Reviews

Top rated reviews
No votes
3.2

SB consistently knocks money off real-time trades. i.e. when you use a "market" order, they may knock off as much as...

Devere Group and Sharebuilder Most Critical Reviews

Lowest rated reviews
1

I am disgusted to have recently learnt that the devere spain financial advisor who told me to close down my uk investmen...

1

I've been having the same problem. I've been with Sharebuilder for more than 10 years, and it seems that each time they...

Devere Group and Sharebuilder Latest Reviews

Recent published reviews
1

Regarding:
https://www.moneyweb.co.za/in-depth/investigations/deveres-backtrack-on-kellermann/
de Vere, please just return...

Read all 63 reviews

How can I find out about my shareholder account.

Read all 49 reviews

Devere Group and Sharebuilder Products and Services

Most reviewed product and services
  • Devere Group Customer Care (13 reviews)
  • Devere Group Consulting Service (8 reviews)
  • Devere Group Financial Advisor (7 reviews)