PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Optima Tax Relief and Detaxify as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Optima Tax Relief

Optima Tax Relief

Has Verified Representatives
2.0
Detaxify

Detaxify

2.3
Optima Tax Relief
Detaxify

Optima Tax Relief and Detaxify Overview

Total reviews
19
3
Company responses
1
0
Issues resolved
3
0

Optima Tax Relief and Detaxify Consumer Ratings

Rank
18 out of 215 in Taxes category
12 out of 215 in Taxes category
Reliability
15 in category
0 in category
Customer service
10 in category
8 in category
Value for money
22 in category
0 in category
Discounts and Special Offers
15 in category
6 in category

Optima Tax Relief and Detaxify Rating Details

Reliability
1.8 (14 reviews)
5 (1 review)
Reviewer's quote

I had reached an agreement for payment of back taxes with the IRS, although the IRS could not be specific about what I owed for so the agreement was never implimented. I asked for and received an extension to hire an outside agency that would audit my account and amend my filed tax returns if...

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They are truly an amazing company. Not sure what this other person is talking about. It must be from someone that did not do business with them. They provided amazing information. I met with them in person. Not only did they resolve my tax issue, they helped me with me tax refund. John and Brad...

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Customer service
2.5 (13 reviews)
3 (2 reviews)
Reviewer's quote

...WORST customer service EVER! They’ve not delivered on any of their promises or published statements! I reported Optima to the BBB and have to agree with prior reviewers, they are a scam! Run the other way and ask the BBB for references to legitimate tax consultants!..

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John Zandi might be the worst CPA I’ve ever encountered. Certainly pays little to no attention to clients. The person that called me was Bead Levin. Asked him how long he’s been working with individuals with tax problems. Answer? Four months. Their $500 “Tax Analysis” is a joke. Call the IRS. Have...

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Value for money
1.3 (12 reviews)
5 (1 review)
Reviewer's quote

...All they want is your money..

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No items

Discounts and Special Offers
1.4 (12 reviews)
3 (2 reviews)
Reviewer's quote

I had to pay $14,000 for Optima Tax to represent me. Found out after it was too late that I could have handled it myself and paid less taxes. They always led me to believe I would qualify for a program and get a tax deduction at the end. During the process, every time I asked for tangible account...

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They are a two person office cold-calling from a dialer. Spoke to Brad Levin, who knew nothing of value. Then spoke to the owner and CPA, John Zandi. Not sure he knew much more than Brad. Complete waste of time talking to tax resolution firms. Companies like Detaxify (New York City) are a joke....

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Optima Tax Relief and Detaxify Pros and Cons

Pros
  • Convincing me into doing something for me and my taxes
  • Misrepresented services
  • Customer service agent that took my original phone call
  • Trying to think of some
  • Great customer service
  • Excellent representation
Cons
  • Misrepresented services
  • Took our money and in almost 2 years
  • Solutions offered
  • I had an amazing experience
  • Complete joke of a business

Optima Tax Relief and Detaxify Most Positive Reviews

Top rated reviews
5

I cashed out 64000 in order to pay my house off. The following year my tax software said I owed 29,030 in Federal taxes!...

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5

They are truly an amazing company. Not sure what this other person is talking about. It must be from someone that did no...

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3.5

I've been trying to get some answers but couldn't get a call back. The lady I spoke with looked everything up &...

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No votes

Optima Tax Relief and Detaxify Most Critical Reviews

Lowest rated reviews
1

I paid them $3K in July 2015 and to date, they have not not saved me a dime and I still owe the IRS the same as when I...

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1

John Zandi might be the worst CPA I’ve ever encountered. Certainly pays little to no attention to clients. The person...

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1

I wasted $995 on Optima Tax Relief to basically get an amount owed to the IRS. I already told them what I owed because i...

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1

They are a two person office cold-calling from a dialer. Spoke to Brad Levin, who knew nothing of value. Then spoke to...

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Optima Tax Relief and Detaxify Latest Reviews

Recent published reviews
1

I had reached an agreement for payment of back taxes with the IRS, although the IRS could not be specific about what I...

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No votes
1.5

If I could give them zero stars, I would!!
I am disgusted by the service provided and paid $8485 for absolutely NOTHING!
I...

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No votes

Optima Tax Relief and Detaxify Products and Services

Most reviewed product and services
  • Optima Tax Relief Tax Resolution (15 reviews)
  • Optima Tax Relief Customer Care (1 review)