PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dermstore and SkinStore as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dermstore
SkinStore

Dermstore and SkinStore Overview

Total reviews
0
73
Company responses
0
0
Issues resolved
0
1

Dermstore and SkinStore Consumer Ratings

Rank
825 out of 1215 in Cosmetics and Personal Care category
224 out of 1215 in Cosmetics and Personal Care category
Customer service
No votes
207 in category
Exchange, Refund and Cancellation Policy
No votes
164 in category
Product or Service Quality
No votes
235 in category

According to consumer ratings and reviews, SkinStore ranks 601 points higher in the Cosmetics and Personal Care category than Dermstore.

Dermstore and SkinStore Rating Details

Customer service
No votes
1 (41 reviews)
Reviewer's quote

No items

...They sent it on to "compliance" although I now do not believe they ever had any intention on providing customer support. They told me that I should have known my skin better than that. They obviously don't want a piece of the thousands that I spend on this stuff a year...

Susan S
Exchange, Refund and Cancellation Policy
No votes
1.1 (39 reviews)
Reviewer's quote

No items

...I sent skin store a message within 1 week after receiving and they are refusing to replace OR refund the faulty product because I threw away the packaging. DO NOT BUY FROM THEM! THEY WILL NOT GUARANTEE THE PRODUCTS THEY SELL TO BE IN WORKING CONDITION!!!..

mom
Product or Service Quality
No votes
1.1 (39 reviews)
Reviewer's quote

No items

There customer service is rerouted to the UK where thery will always turn down a refund no matter what the issue if you have just opened the box. They are callous in their responses..

BD

Dermstore and SkinStore Pros and Cons

Pros
No votes
  • Prices
Cons
No votes
  • Extremely poor service
  • Misleading information
  • Fraud

Dermstore and SkinStore Most Critical Reviews

Lowest rated reviews
No votes
1

I ordered cosmetics on June 6, received someone else's order 2 weeks later. I emailed the company using the e-mail addre...

Dermstore and SkinStore Latest Reviews

Recent published reviews
No votes

Just had a question about order. Change your name from pissed consumer-not very classy. Just a suggestion

Read all 73 reviews

Dermstore and SkinStore Products and Services

Most reviewed product and services
No votes
  • Skinstore Customer Care (24 reviews)
  • Skinstore Shipping Service (23 reviews)
  • Skinstore Website (2 reviews)