PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Portrait Innovations and Depositphotos as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Portrait Innovations
Depositphotos

Portrait Innovations and Depositphotos Overview

Total reviews
1430
14
Company responses
0
0
Issues resolved
6
0

Portrait Innovations and Depositphotos Consumer Ratings

Rank
30 out of 290 in Photography category
41 out of 290 in Photography category
Customer service
26 in category
91 in category
Product or Service Quality
24 in category
23 in category
Website
23 in category
25 in category
Price Affordability
31 in category
26 in category

Portrait Innovations and Depositphotos Rating Details

Customer service
1.5 (743 reviews)
1 (5 reviews)
Reviewer's quote

...The manager has shown prejudice, disrespect, unconcern for good customer service. Even bullying her own employees. Why won't she just do the right thing and print the photos that were missing in the first place...

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I had to cancel my credit card, because there is no way to stop them charging you every month I called Customer Service (from Mexico, Where I live) yes, every time somebody answered my call but after 6 frustrating days making calls, with absolutley no help from them, I had to cancel my credit card...

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Product or Service Quality
1.9 (690 reviews)
2 (4 reviews)
Reviewer's quote

Poor customer service Didn't get my canvas picture Closed down and tell customer..

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...As for the content - it's definitely of lesser quality and quantity on Shutterstock, but still could be a good occasional replacement if Shutterstock isn't available for some reason, if not the grey hat billing strategy..

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Website
2.4 (678 reviews)
2.3 (4 reviews)
Reviewer's quote

I go on the website to portrait innovations and see a special for one pose for $29. 99 plus a free canvas that you pay shipping for and a cd of your images. Awesome the package offered enough to pass to family and friends and we had allotted extra for other photos we may have wanted to purchase...

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I never used or heard of them, saw a charge for 9.99 out of blue. Called my charge card to cancel it to prevent further fraud charges of them or others.

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Price Affordability
2.1 (667 reviews)
2.3 (4 reviews)
Reviewer's quote

Received an email and I made an appointment, in less than 20 hours they told me the price changed, and they would not honor my email pricing. 3 Day sale that ended over night when the store was closedgo figure. Why is there no store manager on site to honor the coupons? FALSE ADVERTISING, SO UPSET...

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I have never used them for anything - got a new credit card which I activated a few days ago and I have 6 pending charges from them for $9.99 each. I had to look them up to see who the heck it was!

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Portrait Innovations and Depositphotos Pros and Cons

Pros
  • Photographer
  • How quickly i receive my photos
  • Variety of poses
  • Photos
Cons
  • Customer service
  • Misleading sales tactics
  • Pressure to buy
  • Fraud

Portrait Innovations and Depositphotos Most Positive Reviews

Top rated reviews
5

I think its wrong they stopped the virtual website unless u pay I have family who use to buy extras from website when I...

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No votes
5

The new young guy manager at the lakeline mall, Austin, Tx location is a joke. He has no customer service values at...

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No votes

Portrait Innovations and Depositphotos Most Critical Reviews

Lowest rated reviews
1

I was a former employee of Portrait Innovations in Harrisburg Pa and let me tell you as far as jobs go it was like...

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1

How to get back your money from depositphotos?
After an unsuccessful appeal, I started researching how to give it back....

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1

I was 'pressured' into purchasing too many photos. I told no less than 4 salesclerks that I had a $19.99 coupon - they...

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1

I have never used them for anything - got a new credit card which I activated a few days ago and I have 6 pending...

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Portrait Innovations and Depositphotos Latest Reviews

Recent published reviews
No votes

Can someone please give me a call at 912 4295763. I paid to have pictures taking and when I went to the location they...

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1

I never used or heard of them, saw a charge for 9.99 out of blue. Called my charge card to cancel it to prevent further...

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No votes

I need paperwork saying that I bought the disk and can make copies

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No votes

I bought 10 downloads in January 2017, but at the time, I downloaded only one file, since I didnt need more. It was not...

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Portrait Innovations and Depositphotos Products and Services

Most reviewed product and services
  • Portrait Innovations Photo Service (221 reviews)
  • Portrait Innovations Customer Care (200 reviews)
  • Portrait Innovations Photographer (139 reviews)