PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Depositphotos and Portrait Innovations as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Depositphotos
Portrait Innovations

Depositphotos and Portrait Innovations Overview

Total reviews
14
1431
Company responses
0
0
Issues resolved
0
6

Depositphotos and Portrait Innovations Consumer Ratings

Rank
41 out of 292 in Photography category
30 out of 292 in Photography category
Customer service
91 in category
26 in category
Diversity of Products or Services
21 in category
24 in category
Website
24 in category
22 in category
Product or Service Quality
23 in category
24 in category

Depositphotos and Portrait Innovations Rating Details

Customer service
1 (5 reviews)
1.5 (743 reviews)
Reviewer's quote

I had to cancel my credit card, because there is no way to stop them charging you every month I called Customer Service (from Mexico, Where I live) yes, every time somebody answered my call but after 6 frustrating days making calls, with absolutley no help from them, I had to cancel my credit card...

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...The manager has shown prejudice, disrespect, unconcern for good customer service. Even bullying her own employees. Why won't she just do the right thing and print the photos that were missing in the first place...

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Diversity of Products or Services
2.3 (4 reviews)
2.1 (506 reviews)
Reviewer's quote

I never used or heard of them, saw a charge for 9.99 out of blue. Called my charge card to cancel it to prevent further fraud charges of them or others.

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I drive an hour and 45 minutes to come to your studio to take pictures once a year with my family because I love how your products turn out. Well on the morning of our scheduled shoot, I receive a call that the printing machine went out. No big deal right..

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Website
2.3 (4 reviews)
2.4 (678 reviews)
Reviewer's quote

I have never used them for anything - got a new credit card which I activated a few days ago and I have 6 pending charges from them for $9.99 each. I had to look them up to see who the heck it was!

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I go on the website to portrait innovations and see a special for one pose for $29. 99 plus a free canvas that you pay shipping for and a cd of your images. Awesome the package offered enough to pass to family and friends and we had allotted extra for other photos we may have wanted to purchase...

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Product or Service Quality
2 (4 reviews)
1.9 (690 reviews)
Reviewer's quote

...As for the content - it's definitely of lesser quality and quantity on Shutterstock, but still could be a good occasional replacement if Shutterstock isn't available for some reason, if not the grey hat billing strategy..

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Poor customer service Didn't get my canvas picture Closed down and tell customer..

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Depositphotos and Portrait Innovations Pros and Cons

Pros
  • Photos
  • Photographer
  • How quickly i receive my photos
  • Variety of poses
Cons
  • Fraud
  • Customer service
  • Misleading sales tactics
  • Pressure to buy

Depositphotos and Portrait Innovations Most Positive Reviews

Top rated reviews
No votes
5

I think its wrong they stopped the virtual website unless u pay I have family who use to buy extras from website when I...

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No votes
5

The new young guy manager at the lakeline mall, Austin, Tx location is a joke. He has no customer service values at...

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Depositphotos and Portrait Innovations Most Critical Reviews

Lowest rated reviews
1

How to get back your money from depositphotos?
After an unsuccessful appeal, I started researching how to give it back....

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1

I was a former employee of Portrait Innovations in Harrisburg Pa and let me tell you as far as jobs go it was like...

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1

I have never used them for anything - got a new credit card which I activated a few days ago and I have 6 pending...

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1

I was 'pressured' into purchasing too many photos. I told no less than 4 salesclerks that I had a $19.99 coupon - they...

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Depositphotos and Portrait Innovations Latest Reviews

Recent published reviews
1

I never used or heard of them, saw a charge for 9.99 out of blue. Called my charge card to cancel it to prevent further...

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No votes

Just trying to locate pics from 2018

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No votes

I bought 10 downloads in January 2017, but at the time, I downloaded only one file, since I didnt need more. It was not...

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No votes

Can someone please give me a call at 912 4295763. I paid to have pictures taking and when I went to the location they...

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Depositphotos and Portrait Innovations Products and Services

Most reviewed product and services
No votes
  • Portrait Innovations Photo Service (221 reviews)
  • Portrait Innovations Customer Care (200 reviews)
  • Portrait Innovations Photographer (139 reviews)