PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lifetouch Photography and Depositphotos as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lifetouch Photography
Depositphotos

Lifetouch Photography and Depositphotos Overview

Total reviews
455
14
Company responses
0
0
Issues resolved
3
0

Lifetouch Photography was first mentioned on PissedConsumer on Dec 22, 2010 and since then this brand received 455 reviews. It is 441 reviews more than Depositphotos received since May 8, 2014.

Lifetouch Photography and Depositphotos Consumer Ratings

Rank
45 out of 371 in Photography category
43 out of 371 in Photography category
Customer service
32 in category
95 in category
Product or Service Quality
38 in category
24 in category
Website
43 in category
26 in category

According to consumer ratings and reviews, Depositphotos ranks 2 points higher in the Photography category than Lifetouch Photography. People gave Lifetouch Photography 1.4 stars for Customer service criterion in Photography category and it is 64 points higher than the worst rated brand in this category. At the same time, Depositphotos was rated 1 stars for Customer service criterion in this category and it is 1 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Depositphotos has a higher rating than Lifetouch Photography. Regarding Website criterion, consumers gave Lifetouch Photography 1.6 stars and it is 55% greater than other in category. Depositphotos however was rated 2.3 stars and it is 73% greater than other in category.

Lifetouch Photography and Depositphotos Rating Details

Customer service
1.4 (230 reviews)
1 (5 reviews)
Reviewer's quote

...Still not resolved because their customer service is worthless..

Leslie d

I had to cancel my credit card, because there is no way to stop them charging you every month I called Customer Service (from Mexico, Where I live) yes, every time somebody answered my call but after 6 frustrating days making calls, with absolutley no help from them, I had to cancel my credit card...

PissedConsumer974710
Product or Service Quality
1.5 (212 reviews)
2 (4 reviews)
Reviewer's quote

After a great deal of time and frustration trying to recover our package from USPS, customer service sent us a replacement package with one of the most expensive pictures arriving with a defect right in the middle of the print. Called customer AGAIN, and they are sending a replacement, which will...

Etai

...As for the content - it's definitely of lesser quality and quantity on Shutterstock, but still could be a good occasional replacement if Shutterstock isn't available for some reason, if not the grey hat billing strategy..

Chana
Website
1.6 (199 reviews)
2.3 (4 reviews)
Reviewer's quote

Their customer service is the WORST, whether using their website or ordering by phone. Their website NEVER works for me, even though I always have ALL of the codes, numbers, etc..

Wendy T

I never used or heard of them, saw a charge for 9.99 out of blue. Called my charge card to cancel it to prevent further fraud charges of them or others.

PissedConsumer1751847

Lifetouch Photography and Depositphotos Pros and Cons

Pros
  • Photographers are good
  • Customer service was very nice and patient
  • Photographer that took the pics was nice
  • Photos
Cons
  • Terrible customer service
  • Misleading information
  • Lack of concern
  • Fraud

Lifetouch Photography and Depositphotos Most Positive Reviews

Top rated reviews
5


Life touch came to our church to take pictures for a directory. The experience before and during that process was grea...

No votes

Lifetouch Photography and Depositphotos Most Critical Reviews

Lowest rated reviews
1

I have put up with Lifetouch from kindergarten through senior year for my kids. I have paid their inflated prices, endur...

1

How to get back your money from depositphotos?
After an unsuccessful appeal, I started researching how to give it back....

Lifetouch Photography and Depositphotos Latest Reviews

Recent published reviews
1

Returned full package of pictures as advised by lifetouch on the picture retake day, daughter retook pictures 10/30/19 i...

Read all 455 reviews
1

I never used or heard of them, saw a charge for 9.99 out of blue. Called my charge card to cancel it to prevent further...

Read all 14 reviews

Lifetouch Photography and Depositphotos Products and Services

Most reviewed product and services
  • Lifetouch Photography Customer Care (59 reviews)
  • Lifetouch Photography School Photo Service (58 reviews)
  • Lifetouch Photography Photo (58 reviews)