PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Waikiki Trans and Dependable Auto Move as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Waikiki Trans
Dependable Auto Move

Waikiki Trans and Dependable Auto Move Overview

Total reviews
16
10
Company responses
0
0
Issues resolved
0
0

Waikiki Trans was first mentioned on PissedConsumer on Jan 16, 2012 and since then this brand received 16 reviews. It is 6 reviews more than Dependable Auto Move received since Oct 28, 2016.

Waikiki Trans and Dependable Auto Move Consumer Ratings

Rank
276 out of 1509 in Transportation and Logistics category
46 out of 713 in Moving and Storage category
Warranty
134 in category
30 in category
Staff
149 in category
44 in category
Product or Service Quality
177 in category
53 in category

Waikiki Trans and Dependable Auto Move Rating Details

Warranty
1 (2 reviews)
1.8 (5 reviews)
Reviewer's quote

Waikiki trans never showed up at the airport to pick us up...and also missed picking us up from the hotel to the airport. Called 3 times to book pickup times and even got a confirmation email from them. But both times they never showed. Book with a different shuttle service that more reliable. Will...

PissedConsumer855035

Carrier never arrived and was unresponsive the day of pick up, called the next day and wouldn't accommodate requested pick up location even though it was from the same distance they were coming from. After they picked up the car they were unresponsive for ETA's, car was scheduled to be delivered on...

PissedConsumer1625621
Staff
1 (2 reviews)
1.7 (6 reviews)
Reviewer's quote

We called the day before we were ready to leave to be picked up at the Illiki at 5PM the next day at the Illiki. We waited until 5:30 and they never showed. We called and they said they weren't coming. They said they had called but we never received a call. We had to get a taxi at a cost of...

PissedConsumer835601

The representatives I worked with were great , the main one Matt was able to guide me and explain with transparency exactly how the driver was assigned and how the process work , I really appreciate them taking the time to do so .

Jason s
Product or Service Quality
1 (2 reviews)
1.7 (6 reviews)
Reviewer's quote

They are so *** bad. Honestly they said they will be here at 8:15 pm. Yet thwy are not here yet. My family has an international flight back to Canada and are they going to pay for this flight NO! Stay away from this company, and yet when they brought us to our hotel, our driver was high as ***....

Christeen

Scheduled shipment of vehicle with Matt Santinello. Week before no word from them, day befor no word, day of no word. I called them all week trying to get driver info. They NEVER secured driver and led me to believe the driver would be at my home on time. They lowball price and try to up it later....

PissedConsumer1332998

Waikiki Trans and Dependable Auto Move Pros and Cons

Pros
No votes
  • Promised prompt service
  • Phony price matt quoted
  • Matt
Cons
  • Reservation employee attitude
  • Matt chose to blame me not his driver for leaving my cars
  • Did not pick up my vehicle as promised and will not respond
  • Being cheated and lied to

Waikiki Trans and Dependable Auto Move Most Positive Reviews

Top rated reviews
No votes
5

The representatives I worked with were great , the main one Matt was able to guide me and explain with transparency...

Waikiki Trans and Dependable Auto Move Most Critical Reviews

Lowest rated reviews
1

They are so *** bad. Honestly they said they will be here at 8:15 pm. Yet thwy are not here yet. My family has an...

1

Dealt with William Blair to ship my car from NYC to Miami. The driver they (DAM) contracted with called the night...

Waikiki Trans and Dependable Auto Move Latest Reviews

Recent published reviews

This transportation service should not be in business.
Customer Service is the WORST ever.
This is one transportatio...

Read all 16 reviews
1

Carrier never arrived and was unresponsive the day of pick up, called the next day and wouldn't accommodate requested...

Read all 10 reviews

Waikiki Trans and Dependable Auto Move Products and Services

Most reviewed product and services
No votes
  • Dependable Auto Move Customer Care (4 reviews)
  • Dependable Auto Move Vehicle Transportation Service (1 review)