PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Santander Consumer Usa and DentalFirst Financing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Santander Consumer Usa
DentalFirst Financing

Santander Consumer Usa and DentalFirst Financing Overview

Total reviews 1293 97
Company responses 0 0
Issues resolved 1 0

Santander Consumer Usa and DentalFirst Financing Consumer Ratings

Rank
342 out of 1882 in Financial Services category
395 out of 1882 in Financial Services category
Customer service
251 in category
195 in category
Website
261 in category
342 in category
Product or Service Quality
246 in category
237 in category
Interest Rate
216 in category
219 in category

Santander Consumer Usa and DentalFirst Financing Rating Details

Customer service
1.3 (240 reviews)
1.4 (51 reviews)
Reviewer's quote

...But then I was told they didn't have a cell number for me and asked me to call customer service. Butsurprise!there's no 24-hour live representative. (WHY NOT????) So after all this time I still can't get my mobile app to work...

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...i called customer service and ask them to waive the interest charge if i settled my previous balance but they cant or wont do anything to waive it. ill never gonna use this again after i pay it off..

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Website
1.6 (223 reviews)
1.2 (41 reviews)
Reviewer's quote

...I don't even know if my payments are going through! I pull up pending payments after make a payment and there is nothing there! You would think with all this technology now, they would have a website that actually worked. ..

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...my payment was supposedly late when it wasn’t I was directed to the wrong site twice once by aspen and the other by dental first they gave me the wrong website. I am up to date on my payments and would like that that to be shown on my credit that is very messed up when it wasn’t my fault I was given the wrong...

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Product or Service Quality
1.3 (215 reviews)
1.3 (39 reviews)
Reviewer's quote

Santander Consumer USA is not recognized or accredited by the BBB for poor quality service and taking advantage of customers. Santander Consumer USA is a scam. If you are looking for a Loan make sure the business is legit and accredited by the BBB..

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..."G R E E D Y" PRODUCT DIVERSITY...

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Interest Rate
1.2 (205 reviews)
1.2 (42 reviews)
Reviewer's quote

I am unable to catch up due to the HIGH INTEREST RATE LOW PRINCIPLE and now being charged $6. 00 per day until I am able to make a $2000 payment or $445. 00 every 2 weeks I am getting deeper and deeper in debt with this company and no one want to refinance due to the upside down LOAN..

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With the interest rate and more than minimum payment somehow after 6 months of paying my balance was higher than when I first opened this credit card! I will tell everyone I know how horrible this credit card is, ANY OTHER CREDIT CARD IS BETTER THAN THIS ONE, YOU WILL REGRET SIGNING UP FOR THIS...

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Santander Consumer Usa and DentalFirst Financing Pros and Cons

Pros
  • I have had very little interaction with santander
  • Anantander consumer no stars
  • There are no pros
  • Cheats and theves
  • Never do it again
  • Professional services where great
Cons
  • Customer service
  • Rude managers
  • Being hung up on
  • Customer service
  • It stinks
  • Pressure to apply for credit card

Santander Consumer Usa and DentalFirst Financing Most Positive Reviews

Top rated reviews
5

I had no problem with them they never call about payment hope to get my title car will be paid of in two month

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5

I called the number and made the payment over the phone.

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5

Today pay shows $4846. 0 but when contacting Santander the amount has went up in days to $5064.23. I asked for them to...

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5

I know there's a lot of bad complaints on this site. But I do know if you can state your problem, Dental first can be...

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Santander Consumer Usa and DentalFirst Financing Most Critical Reviews

Lowest rated reviews
1

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change...

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1

This company and Aspen Dental arenit nothng but liars and rip offs im not even the patient and i am stuck with a...

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1

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills...

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1

Totally ripped off a 21 year old for 3 grad

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Santander Consumer Usa and DentalFirst Financing Latest Reviews

Recent published reviews
1

I have been paying on my loan for 7 years still owed 6800 on a 2010 Acadia during Covid came and took my car after I...

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1

dontI had an account with a 2000 limit. I only used 450 or so. i paid it off even during the pandemic, never missed a pm...

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No votes

I received a preapproved certificate to purchase a car from Jack Schmitt Chevrolet in Wood River, Ill. in April. this...

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1

My account balance was $0.00. I had paid it in full. Did a lookup, and confirmed my balance was $0.00. Three weeks...

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Santander Consumer Usa and DentalFirst Financing Products and Services

Most reviewed product and services
  • Santander Consumer Usa Loan (446 reviews)
  • Santander Consumer Usa Auto Loan (178 reviews)
  • Santander Consumer Usa Account (98 reviews)
  • Dentalfirst Financing Medical Loan (18 reviews)
  • Dentalfirst Financing Loan (7 reviews)