PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Santander Consumer Usa and DentalFirst Financing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Santander Consumer Usa
DentalFirst Financing

Santander Consumer Usa and DentalFirst Financing Overview

Total reviews 1293 103
Company responses 0 0
Issues resolved 1 0

Santander Consumer Usa and DentalFirst Financing Consumer Ratings

Rank
361 out of 1918 in Financial Services category
423 out of 1918 in Financial Services category
Customer service
255 in category
217 in category
Website
274 in category
358 in category
Product or Service Quality
259 in category
256 in category
Interest Rate
217 in category
231 in category

Santander Consumer Usa and DentalFirst Financing Rating Details

Customer service
1.3 (241 reviews)
1.4 (55 reviews)
Reviewer's quote

...But then I was told they didn't have a cell number for me and asked me to call customer service. Butsurprise!there's no 24-hour live representative. (WHY NOT????) So after all this time I still can't get my mobile app to work...

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...i called customer service and ask them to waive the interest charge if i settled my previous balance but they cant or wont do anything to waive it. ill never gonna use this again after i pay it off..

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Website
1.6 (224 reviews)
1.2 (43 reviews)
Reviewer's quote

...I don't even know if my payments are going through! I pull up pending payments after make a payment and there is nothing there! You would think with all this technology now, they would have a website that actually worked. ..

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...my payment was supposedly late when it wasn’t I was directed to the wrong site twice once by aspen and the other by dental first they gave me the wrong website. I am up to date on my payments and would like that that to be shown on my credit that is very messed up when it wasn’t my fault I was given the wrong...

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Product or Service Quality
1.3 (215 reviews)
1.3 (41 reviews)
Reviewer's quote

Santander Consumer USA is not recognized or accredited by the BBB for poor quality service and taking advantage of customers. Santander Consumer USA is a scam. If you are looking for a Loan make sure the business is legit and accredited by the BBB..

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...(Comenity Bank) From February 2020- October 2020 i PAID $300 & $400 dollars MONTHY! When i went back to complete my services, i EXPLAINED I WAS PAID IN FULL! I had been UNABLE to complete my services due to COVID. I AM a VENTILATOR a nurse. I was "RACIALLY" PROFILED by MURFREESBORO, ASPEN Dental...

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Interest Rate
1.2 (206 reviews)
1.2 (46 reviews)
Reviewer's quote

I am unable to catch up due to the HIGH INTEREST RATE LOW PRINCIPLE and now being charged $6. 00 per day until I am able to make a $2000 payment or $445. 00 every 2 weeks I am getting deeper and deeper in debt with this company and no one want to refinance due to the upside down LOAN..

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With the interest rate and more than minimum payment somehow after 6 months of paying my balance was higher than when I first opened this credit card! I will tell everyone I know how horrible this credit card is, ANY OTHER CREDIT CARD IS BETTER THAN THIS ONE, YOU WILL REGRET SIGNING UP FOR THIS...

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Santander Consumer Usa and DentalFirst Financing Pros and Cons

Pros
  • I have had very little interaction with santander
  • Anantander consumer no stars
  • There are no pros
  • Cheats and theves
  • Never do it again
  • Cheats and thieves
Cons
  • Customer service
  • Rude managers
  • Being hung up on
  • Customer service
  • It stinks
  • Pressure to apply for credit card

Santander Consumer Usa and DentalFirst Financing Most Positive Reviews

Top rated reviews
5

I had no problem with them they never call about payment hope to get my title car will be paid of in two month

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5

I called the number and made the payment over the phone.

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5

Today pay shows $4846. 0 but when contacting Santander the amount has went up in days to $5064.23. I asked for them to...

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5

I know there's a lot of bad complaints on this site. But I do know if you can state your problem, Dental first can be...

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Santander Consumer Usa and DentalFirst Financing Most Critical Reviews

Lowest rated reviews
1

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change...

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1

This company and Aspen Dental arenit nothng but liars and rip offs im not even the patient and i am stuck with a...

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1

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills...

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1

Totally ripped off a 21 year old for 3 grad

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Santander Consumer Usa and DentalFirst Financing Latest Reviews

Recent published reviews
4.5

we paid for the loan on the car to Santander and by them being sued ,i feel i should not have too continue payment on th...

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1

If you sign up for auto pay they take it off every few months only to call you after 2-3 months of missed payments....

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5

The loan release will be Emailed and Postal Service mail to my address. This may take up to 10 days

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No votes

Went to aspen dental was offered a account for $4400to have dentures done for my wife paid over $1000 cash down rest...

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Santander Consumer Usa and DentalFirst Financing Products and Services

Most reviewed product and services
  • Santander Consumer Usa Loan (446 reviews)
  • Santander Consumer Usa Auto Loan (180 reviews)
  • Santander Consumer Usa Manager (12 reviews)
  • Dentalfirst Financing Medical Loan (20 reviews)
  • Dentalfirst Financing Loan (10 reviews)