PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Santander Consumer Usa and DentalFirst Financing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Santander Consumer Usa
DentalFirst Financing

Santander Consumer Usa and DentalFirst Financing Overview

Total reviews 1361 237
Company responses 0 0
Issues resolved 1 1

Santander Consumer Usa and DentalFirst Financing Consumer Ratings

Rank
727 out of 3935 in Financial Services category
755 out of 3935 in Financial Services category
Customer service
585 in category
549 in category
Website
530 in category
662 in category
Product or Service Quality
599 in category
592 in category
Interest Rate
546 in category
524 in category

Santander Consumer Usa and DentalFirst Financing Rating Details

Customer service
1.3
(265 reviews)
1.3
(112 reviews)
Reviewer's quote

Go elsewere you appreciate this reviewgHorrable customer service. Do not know the true rules of loans and lied to me numerous times to benedit the company and do not have customer service skills nor care about there customers and we are hust money to them. Deff need alot of training from the first...

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Terrible customer service. Ridiculous fees for paying over the phone, high interest on top of that. I called to pay balance in full - got the automated line of course...

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Website
1.6
(245 reviews)
1.3
(100 reviews)
Reviewer's quote

I assumed the same user name + password that I used to get onto the website from my computer would work, but apparently they're different? So after a lot of difficulties navigating the system I changed my password but I was told I needed to receive a 1-time passcode to complete the procedure. But...

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Again I have spent several days trying to access my acct on line, the website does not open. I have one payment left. I will NEVER use a credit card from this company...

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Product or Service Quality
1.3
(235 reviews)
1.3
(95 reviews)
Reviewer's quote

The worst customer service I have ever work with, no people skills and know one has answers. I have been attempting to get my title for my vehicle for four years and have been told that the information was being sent and to this day I have received nothing. When I call back I get the same reception...

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I entered into a contract with them for 0% for 18 months while at Aspen due to dental service costs. First bill arrives, wife pays over the phone and receives a confirmation number but the day after the due date I get a call saying that I'm late and I need to pay as well as a late fee. Wife calls...

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Interest Rate
1.2
(225 reviews)
1.3
(97 reviews)
Reviewer's quote

...I feel as though with the high interest rate charged on this life of account that this company could have honored my request..

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...The interest rate is INSANE and be aware of your dental office over charging you with this company. Oh and you can ONLY pay with debit card or bank account, no other credit card will be accepted..

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Santander Consumer Usa and DentalFirst Financing Pros and Cons

Pros
  • I have had very little interaction with santander
  • Anantander consumer no stars
  • There are no pros
  • Cheats and theves
  • Never do it again
  • No pros
Cons
  • Customer service
  • Rude managers
  • Misapplication of payments
  • Customer service
  • It stinks
  • High interest rate

Santander Consumer Usa and DentalFirst Financing Most Positive Reviews

Top rated reviews
5

Just wanted to know how much we owed on it. That is all, we are not a pissed off customer right now. We are all good...

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5

They helped me out with a 28% discount with everything going to I would recommend them to everyone....

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5

I had my loan with them, I made the mistake of going with 2017 vehicle kendall toyota and they are financing it. This...

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5

I was over charged but have it worked out please send my apology to the team. /Thank you very much for helping me

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Santander Consumer Usa and DentalFirst Financing Most Critical Reviews

Lowest rated reviews
1

I paid my truck off last Friday. The check has cleared everything and now they want to hold my overage for 45 days....

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1

I made my pymt 9 days early but when i checked my acct on the due date the pymt wasnt there so i called them bit no one...

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1

Been paying double notes o try n pay off early but not getting anywhere because they taking your money for principles...

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1

If i can't a payment with my debit card i guess you just don't get paid, they used to take my old card but it wont take...

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Santander Consumer Usa and DentalFirst Financing Latest Reviews

Recent published reviews
1

They sent me a release of lien that was filled out incorrectly nobody there could find it in their system even after we...

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1

Terrible customer service. Ridiculous fees for paying over the phone, high interest on top of that.
I called to pay balan...

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1

I purchased a 2013 Nissan Altima in 2017. The cost of the car was $16, 251. The APR was 27.67%. The finance charge was $...

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1

I have never dealt with such idiotic people before.
To make payments I have to set up an account online. I can't do that...

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